Customer Support Agent - Memphis - Community Phone

    Community Phone
    Community Phone Memphis

    3 days ago

    Description

    At Community Phone

    • We are dedicated to redefining communication for communities.

    About This Role

    1. You will track customer concerns identify trends drive actionable insights collaborate across teams eliminate obstacles ensure customers have extraordinary experiences investigate cancellations propose solutions and find upselling opportunities products services that save money address needs

    Your Skills

    • Calm under pressure skilled at building rapport comfortable engaging with various individuals inherently kind strong focus on service quick adapter change new challenges excellent verbal written English communication naturally organized multitasker experienced Zendesk Hubspot similar technologies

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