General Manager - Fort Lauderdale

Only for registered members Fort Lauderdale, United States

2 weeks ago

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Job summary

The General Manager leads all aspects of operations at the Embassy Suites by Hilton Fort Lauderdale 17th Street driving guest satisfaction financial performance and team engagement.

Responsibilities

  • Manage daily hotel operations including budgeting forecasting strategic planning leading service initiatives implementing company policies and standards overseeing sales marketing initiatives leading developing executive team responding to guests inquiries resolving concerns hotel-wide meeting participation facilitation
  • Ensure guest team member satisfaction monitor develop team member performance particularly executive team department heads provide supervision professional development scheduling counseling evaluations recognition reward recruit interview train members oversee service quality operational efficiency guest satisfaction standards compliance service financial measurements identify operational performance productivity efficiency gaps implement measures correct deficiencies serve primary liaison hotel owners corporate entities

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