Billing Portal Analyst - Coppell - DuraServ

    DuraServ
    DuraServ Coppell

    9 hours ago

    Description

    Billing Portal Analyst


    JOB SUMMARY
    The Billing Portal Analyst II will focus on the collections process, managing customer accounts, and resolving issues. This role involves contacting customers, resolving payment issues, and maintaining accurate records to help improve cash flow and reduce aged receivables.

    ESSENTIAL JOB FUNCTIONS
    1. Managed customer collections through phone calls,email exchanges,and letters for overdue invoicesand payment reminders.
    2. Reconciledcustomer accountsidentified discrepancies,and resolvedpaymentissues.
    3. Ensuredaccurate application of payments to customeraccountsand updatedrecords accordingly.
    4. Maintained detailed credit evaluationsand set appropriatecredit limits basedon company policy.
    ,
    ,This job description is not designedto cover or contain a comprehensive listing ofthe required activities,duties,or responsibilities of the team member. Duties,obligations,and activitiesmay change,. Leadership Competency Model Instills Trust Communicates Effectively Demonstrates Customer Focus Takes Initiative Makes Quality Decisions Drives Growth Ensures Accountability Drives Results KNOWLEDGE SKILLS AND ABILITIES ,
      Skill in providing effectivecustomer serviceand communicating both verbally
    .Analytical skills are crucialfor reviewingbilling information.Your knowledgeof foundationalaccountingprincipleswill also comeinto play.” Strong analyticalskillsreview verify billinginformation…SUPERSVISORESSPONSIBILITIES No supervisory responsibilities WORK ENVIRONMENT PHYSICAL DEMANDS In office environment Prolonged periodsof sitting atad desk workingonacomputersMustbe able lift up tounder 15 poundsatimes PLANNED BUSINESS TRAVEL No business travel planned EDUCATION EXPERIENCE A high school diplomaorequivalentisrequired Associate’sor bachelor’s degree preferred Combined experiencein Accounts Receivablecollection practicesoftwoormoreyearswith educationis desirable PREVIOUSLY DURA SERVER IS AN EQUAL OPPORTUNITY EMPLOYER

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