Desk Side Support Engineer - Kinston

Only for registered members Kinston, United States

1 month ago

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Job summary

We are looking for a dynamic and talented person to join our team in the US as a Desk Side Support Engineer.

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Responsibilities

  • Provide immediate technical support to users.
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  • Troubleshoot software hardware login issues configuration errors workflow disruptions etc.
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  • Sit with users at their desks to walk them through new tools processes offering real-time guidance confidence-building support etc.
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  • Capture frequently asked questions recurring issues build knowledge base internal FAQ documentation etc.
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