Desk Side Support Engineer - Kinston
1 month ago

Job summary
We are looking for a dynamic and talented person to join our team in the US as a Desk Side Support Engineer.
,Responsibilities
- Provide immediate technical support to users. ,
- Troubleshoot software hardware login issues configuration errors workflow disruptions etc. ,
- Sit with users at their desks to walk them through new tools processes offering real-time guidance confidence-building support etc. ,
- Capture frequently asked questions recurring issues build knowledge base internal FAQ documentation etc. ,
Job description
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