Senior Associate, Help Desk - New York City, NY
1 week ago
Job summary
The IT team is looking to hire a Senior Associate to join the Help Desk team.This group plays a critical role in enabling secure, efficient, and scalable operations across the firm. The team is responsible for managing infrastructure, supporting enterprise applications, and driving technology integration across departments. IT ensures seamless adoption of new technologies, maintains cybersecurity standards, and fosters continuous improvement through innovation and process optimization.
From help desk support to strategic platform planning,
- Serve as the first point of contact for internal users seeking technical assistance via phone or email,
- Maintain accurate records of issues and resolutions using the tracking system.
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Help Desk
2 weeks ago
This is a Help Desk role that requires excellent communication skills and the ability to provide technical support services via telephone, email, remote assistance and in person. · ...
IT Help Desk
3 weeks ago
Provide application and system incident resolution with attention paid to minimizing disruption to the end user. Deploy application and system software updates in a timely manner, working with key users to perform user acceptance testing prior to firm-wide launch. · Follow-up wit ...
IT Help Desk
3 weeks ago
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · ...
Help Desk
1 week ago
We are seeking a proactive and detail-oriented Help Desk Team Lead to oversee our Tier 1 support team. · 3+ years of experience in IT Help Desk / Service Desk roles · 1+ years in a leadership, senior technician, or team lead capacity · ...
IT Help Desk
4 weeks ago
Provide application and system incident resolution with attention paid to minimizing disruption to the end user. Deploy application and system software updates in a timely manner. · ...
IT Help Desk
4 days ago
Looking for candidates with bachelor's degree major in Computer Science... · ...
IT Help Desk
1 week ago
This position involves providing technical support to customers via phone, email, and text messages. · ...
IT Help Desk
3 weeks ago
Provide application and system incident resolution with attention paid to minimizing disruption to the end user. Deploy application and system software updates in a timely manner... · ...
IT Help Desk
4 weeks ago
· This role provides application and system incident resolution with attention paid to minimizing disruption to the end user. Deploy application and system software updates in a timely manner, working with key users to perform user acceptance testing prior to firm-wide launch. · ...
Help Desk
3 weeks ago
The Help Desk / Switchboard Operator serves as the first point of contact for callers , delivering professional timely and high-quality customer service · ...
IT Help Desk
4 weeks ago
Provide application and system incident resolution with attention paid to minimizing disruption to the end user Deploy application and system software updates in a timely manner working with key users to perform user acceptance testing prior to firm-wide launch Provide incident r ...
Help Desk Technician
1 week ago
We are seeking Help Desk Technicians to provide first-level and limited second-level support for hardware, software, mobile devices, · and account access. · Troubleshoot issues using remote tools and knowledge base resources. · ...
Help Desk Manager
1 month ago
Conquest Technical Associates is a specialized IT firm that connects top talent with roles in the New York area. · ...
IT Help Desk
3 weeks ago
Provide application and system incident resolution with attention paid to minimizing disruption to the end user. Deploy application and system software updates in a timely manner, working with key users to perform user acceptance testing prior to firm-wide launch. · ...
Help Desk Technician
2 weeks ago
Job summary · Troubleshoot issues using remote tools and knowledge base resources · Assist with procurement tasks including creating POs and coordinating with vendors. · Update metrics inventory systems maintain accurate asset records.Strong Excel skills sorting filtering formula ...
Help Desk Support
2 weeks ago
+Job Summary · The position entails provisioning installing modifying repairing various end user devices hosted software solutions in-house software suites end user thick thin clients. · +Qualifications · Excellent interpersonal communication customer service skills Ability to re ...
Help Desk Analyst
2 weeks ago
The client seeks a Helpdesk Technician to support their team. · Answers IT help desk calls. · Provides computer hardware and software technical support. · ...
Help Desk Administrator
1 week ago
The HelpDesk Admin role serves on the IT Help Desk as the primary contact center for MCU staff who need IT assistance. This role requires empathetic and resourceful people who are focused on resolving customer issues efficiently and respectfully. · ...
Help Desk Analyst
3 weeks ago
Troubleshooting and Issue resolution diagnose problems identify root cause by analyzing user reports system logs and other related data Respond to user inquires and escalate to appropriate team Create and maintain Knowledgebase and other related documentations Analyze data and tr ...
Help Desk Technician
1 week ago
We are seeking two Help Desk Technicians to provide frontline technical support to staff across the organization. · Provide first-level and limited second-level support for hardware, software, mobile devices, and account accessTroubleshoot issues using remote tools and knowledge ...
IT Help Desk Specialist
2 weeks ago
A growing healthcare organization seeks an IT Help Desk Specialist to support clinical staff with day-to-day technology needs. · Answer inbound help desk calls, tickets, and emails. · Provide first-level support for common issues including password resets and account lockouts. · ...