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Restaurant Manager - Torrance, United States - King's Hawaiian
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Description
**Restaurant Manager** Location **Torrance, CA** Requisition ID **1538** # of Openings **1** Joining Kings Hawaiian makes you part of our `ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. The Local Place Bakery and Caf offers a wide selection of irresistible Hawaiian food and bakery items in a fast-casual Aloha filled environment.
By living our values of Dignity, Excellence and Telling it like it is in a way that can be heard, the Restaurant Manager will lead, develop and energize their team to provide our customers with high quality service and irresistible Hawaiian food served with Aloha.
Are you looking for a **full-time job with growth potential****Restaurant Manager at The Local Place Bakery & Caf.**
**The Position**
Reporting to the General Manager, the Restaurant Manager is responsible for the overall management and coordination of the Front of House and Back of House operations. This position is responsible for managing best practices that consistently drive the organizational effectiveness in food service standards. The Restaurant Manager is responsible for modeling our core values by leading staff in ways that uphold our consistent quality of hospitable service and environment. The following positions reports to the Restaurant Manager: Sales Runner, Cashiers, Prep Cooks, Dishwashers and Line Cooks.
**Job Requirements:**
Strong ability to lead and develop a team through coaching, training, and mentorship.
Provides ongoing feedback and conducts performance evaluations
Works with maintenance to ensure equipment preventative maintenance and emergency maintenance is performed to specified guidelines.
Responsible for steps of service standards and service with Aloha.
Manages the schedule through Kronos.
Responsible for all recruiting need to maintain proper staffing levels.
Responsible to meet all financial goals set by the General Manager.
Acts upon guest feedback to make sustained corrections or adjustments to service.
Creates and follows up regularly on employee goals that align and drive operating plan.
Ensures proper staffing levels are maintained and uses appropriate data for accurate scheduling.
Reviews equipment that will improve quality, safety, and or efficiency.
Following ordering process for accuracy and minimizing waste
Develops and maintains systems and processes to measure service levels so consistent service standards that meet industry and internal best practices are met.
Ensures all cash handling and security procedures are met
Reviews and improves upon current operating procedures that create better efficiencies and effectiveness and improves security and safety.
Provides a safe work / food environment for our employees and guests.
Conducts monthly safety training and sign off.
Best food handling standards and employee safety practices are being followed and maintained.
Maintains all food and safety government agencies and third-party inspection scores of 90% or higher.
**Skills/Experience:**
High School Diploma or GED
2-5 years of Restaurant Management experience within a similar environment (QSR)
Proficient in English with clear verbal and written communication skills.
Highly curious, collaborative, and critical thinker.
Phenomenal Customer Service
Experience with service and labor controls, food quality, and safe food handling.
Strong organizational skills
Ability to model, coach, and enforce values, human and food safety, and sanitation.
High attention to detail
Ability to thrive in a fast-paced team environment.
Able to balance multiple tasks and work well in an environment with time constraints.
Proficient with technology including MS Office, and POS systems a plus.
Kings Hawaiian offers a robust benefit plan and generous paid time off to all full-time employees.
King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our 'Ohana.