- Payment Monitoring & Tracking : Regularly review open rent reports and monthly accounts receivable reports to identify any lapses in tenant payments, including rent, CAM charges, utilities, taxes, and other ancillary fees.
- Tenant Communication & Collections : Engage with tenants behind on lease payments to understand their status and negotiate repayment plans.
- Account Management & Reporting : Track tenant payments and payment agreements. Resolve discrepancies by consulting the lease agreement and utility/tax records. Provide reconciliations, historical payment data, or adjusted invoices as needed.
- Billing & Credit Adjustments : Calculate credits on AR accounts for overcharges or incorrect billings with management approval. Collaborate with leasing agents,
Commercial Tenant Account Represenative - Sarasota - Benderson Development
Description
Key Role in Tenant Account Management
As a key member of the commercial real estate team, you will be responsible for proactively managing tenant accounts to ensure timely rent payments and resolving any billing issues.
Primary Responsibilities:
Update tenant lease payment records and document billing histories.
Track tenant payments and payment agreements using report reviews and a scanned check system to verify fulfillment.
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