Senior Client Advocate - Atlanta

Only for registered members Atlanta, United States

1 week ago

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Full time
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Job summary

As the Senior Client Advocate, you will work closely with clients who have expressed interest in canceling to understand their goals, address concerns and guide them towards solutions that support long-term success.

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  • You will partner with every customer who initiates the cancellation process through timely, thoughtful outreach.
  • $+$+
  • You will understand the 'why' behind cancellation requests and address concerns with clarity and care.
  • $+$+
  • You will navigate complex or escalated situations with confidence and professionalism.
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