Special Ops Junior Lead Role - The Colony, TX
23 hours ago

Job description
Purpose
The Special Ops Junior Lead is an emerging leader who supports PopStroke's most critical moments — new openings and venues that need cultural, operational, or leadership reset. This role does not "fill in." It fixes, teaches, and leaves a legacy by embedding The PopStroke Way, hands-on execution, team training and ensuring teams are prepared for the growth ahead. This role blends the best of the Kitchen Manager and Assistant Operating Partner roles and is the living model of:
Make It Fun
• Bring the Energy
• Roll Up Your Sleeves
• Own It
• Get Off the Hamster Wheel
Core Responsibilities
Daily Operations
· Support Coaches in overseeing food, beverage, golf, cleanliness, safety and shift execution.
· Perform all kitchen and service leadership functions including scheduling, ticket flow, quality control and inventory.
· Assist with ordering, pars, invoice accuracy and payroll reporting.
· Ensure product quality, recipe adherence, plate presentation and waste prevention.
Training & Culture Reinforcement
· Teach station standards, sanitation, safety and service excellence.
· Lead by example — visible, positive, reliable and hands-on.
· Model The PopStroke Way during every shift.
People Leadership
· Assist with interviewing, onboarding, coaching and performance feedback.
· Support development of hourly team members and shift leaders.
· Reinforce accountability, urgency and teamwork.
Guest Experience & Safety
· Address guest concerns immediately and ensure recovery standards are met.
· Ensure all sanitation, security and accident-reporting protocols are followed.
Qualifications
· –5+ years in Kitchen Manager or Assistant Operating Partner role.
· ServSafe Certified or willing to obtain.
· Strong operational discipline with hunger to grow into OP leadership.
· High energy, coachable, culture-first mindset.
Total Rewards
- Wellness reimbursement-$100 per month
- Meal allowance while traveling
- Cell phone reimbursement-$50 per month
- Laundry stipend for on-the-road assignments $75 per month
- Car rental support as needed
PopStroke is an Equal Employment Opportunity Employer.
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