Senior Support Engineer - Fort Worth, United States - Aldridge

Description

Job Description

Job DescriptionAre you energized by solving complex technical problems? Do you like to ensure technology is serving clients well?If so, read on.

The primary mission of the Solutions Architect is to provide thorough technology expertise to our clients and Aldridge. In this role, individuals will have the opportunity to identify, pilot and test technology solutions to further improve our processes and services; and to be a thought leader and mentor in understanding and supporting well-aligned technology solutions for ourselves and our clients. This role requires advanced technical knowledge across a broad range of technical skills, and the ability to deal with abstract concepts, systems and ideas in an organized and self-disciplined way. The ideal candidate is precise, methodical, and can manage multiple priorities.

Accountabilities:

• Resolve L3 Support Requests
• Architect, pilot and implement technology solutions and improvements
• Evolve and improve our technology solutions delivery to our clients

This role requires:

• Passion for knowledge
• Logical thought process
• Advanced Technical ability
• Excellent client-facing communication, both written and verbal
• Exacting level of attention to detail
• Ability to manage multiple priorities

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