Front Desk Staff - Plano - Saltu Healthcare

    Saltu Healthcare
    Saltu Healthcare Plano

    6 days ago

    $26,000 - $40,000 (USD) per year * Healthcare
    Description

    Front Desk Coordinator / Patient Services Representative

    Job Summary

    The Front Desk Coordinator serves as the first point of contact for patients, visitors, and staff within the department. This role is responsible for delivering a welcoming, professional experience while supporting administrative, scheduling, and patient registration functions to ensure efficient departmental operations.

    Key Responsibilities

    • Greet and assist patients, visitors, and staff in a courteous and professional manner
    • Check patients in/out and verify demographic and insurance information
    • Schedule, confirm, and adjust appointments as needed
    • Answer and direct incoming phone calls
    • Maintain accurate patient records within the electronic medical record (EMR) system
    • Collect required documentation and obtain necessary forms/signatures
    • Handle general administrative tasks (filing, scanning, data entry)
    • Coordinate communication between patients and clinical staff
    • Ensure patient privacy and confidentiality at all times
    • Provide exceptional customer service while managing multiple priorities

    Requirements

    • High school diploma or equivalent
    • Prior customer service or administrative experience
    • Strong communication and interpersonal skills
    • Basic computer proficiency
    • Ability to maintain professionalism in a fast-paced environment
    • Strong attention to detail and organizational skills
    * This salary range is an estimation made by beBee
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