Service Desk Agent

Only for registered members United States

2 weeks ago

Default job background
+

Job summary

The Service Desk Engineer is responsible for handling Level 1-2 incidents for the organization's IT environment.

+

Responsibilities

  • Troubleshoot basic (L1 and L2) issues as per standard operating procedure
  • Escalate unresolved calls to appropriate teams
  • Log all calls in Service Now
+

Qualifications
  • Knowledge of ITIL practices and service management tools (e.g., ServiceNow)

  • Lorem ipsum dolor sit amet
    , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

    Donec lacinia nisi nec odio ultricies imperdiet.
    Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

    Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
    , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
    Get full access

    Access all high-level positions and get the job of your dreams.



    Similar jobs

  • Desk Agent

    2 weeks ago

    Only for registered members Lansing, MI

    We are looking for people that have a passion to serve others. Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. · ...

  • Front Desk Agent

    1 month ago

    Only for registered members Dallas

    We are looking to add an upbeat enthusiastic Front Desk Agent to our team to provide great service and memorable experience to our guests · The hotel front desk agent will handle guest check-ins and check-outs efficiently and in a friendly and professional mannerProvide informati ...

  • front desk agent

    3 weeks ago

    Only for registered members Pascagoula

    The Front Desk Agent at Lafont Inn LLC serves as the primary point of contact for guests ensuring a welcoming and efficient check-in and check-out experience. · ...

  • Front Desk Agent

    1 month ago

    Only for registered members Lawrence

    The Front Desk Agent is responsible for providing excellent customer service to guests at the hotel. · Greeting guests as they arrive at the hotel, · checking guests in and out of the hotel, · answering phone calls and responding to emails, · assisting guests with any questions o ...

  • Front Desk Agent

    3 weeks ago

    Only for registered members Indianapolis

    We are looking for a Front Desk Agent to join our hotel team at the Crowne Plaza Indianapolis Airport. You will provide excellent customer service to guests and ensure their stay is comfortable and enjoyable. · ...

  • Only for registered members Philadelphia

    Front Desk Agent is needed for high-volume and fast-paced limited-service hotel. · Maintain a current knowledge of the surrounding area and events. · Communicate effectively with all hotel guests and employees. · ...

  • Only for registered members Slippery Rock

    We are searching for a Front Desk Agent who will demonstrate the ability to work independently while providing excellent guest service and follow basic accounting procedures. · The position will also be responsible to answer guest questions and making recommendations about the ho ...

  • Only for registered members Wyoming

    This is a full-time on-site Front Desk Agent role located in Wyoming MI delivering exceptional customer service and ensuring a seamless check-in/check-out process. · ...

  • Front Desk Agent

    3 weeks ago

    Only for registered members O'fallon

    The Residence Inn Dayton Beavercreek is seeking a Part-Time Hotel Guest Service Agent, Part-Time Front Desk Clerk or Part-Time Front Office Agent. · Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive team-oriented work ...

  • Front Desk Agent

    1 month ago

    Only for registered members Addison Full time

    We are seeking a dedicated Front Desk Agent to join our team. · ...

  • Only for registered members Henrico, VA

    We are looking to add an upbeat enthusiastic Front Desk Agent to provide excellent service and a memorable experience for our guests. · The hotel front desk agent will handle guest check-ins and check-outs efficiently and in a friendly professional manner · Provide information ab ...

  • Front Desk Agent

    1 month ago

    Only for registered members Jeffersonville

    We are looking for a Front Desk Agent to join our hotel team as the first point of contact for guests. · ...

  • Front Desk Agent

    1 month ago

    Only for registered members Minneapolis

    We are seeking a dynamic Front Desk Agent to join our team at the Hampton Inn hotel located in Brooklyn Park, MN. · This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest con ...

  • Front Desk Agent

    1 month ago

    Only for registered members Woodland

    We are seeking a dynamic · Front Desk Agent. · This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, · hotel information and guest concerns.The ideal candidate will have previous experience as a Front ...

  • Front Desk Agent

    1 month ago

    Only for registered members Winterhaven Full time

    We are seeking a friendly, professional, and detail-oriented Front Desk Agent to join our casino hotel team. · ...

  • Front Desk Agent

    1 month ago

    Only for registered members Highlands

    The Front Desk Agent regularly interacts with guests, · and they are responsible for checking guests in and out of the Hotel system, · performing concierge duties and making and altering reservations. · Perform check-ins, property orientations, and check-outsRespond to guest inqu ...

  • Front Desk Agent

    1 month ago

    Only for registered members Woodland

    Midac Hospitality seeks a dynamic Front Desk Agent to join their team at Comfort Suites located in Sacramento CA. · ...

  • Only for registered members Gulfport

    The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. · Greet guests upon arrival in a friendly and professional manner. · Verify and process guest reservations, ensur ...

  • Only for registered members Gillette, WY

    We are seeking a friendly and organized individual looking to start a career in the hospitality industry. · ...

  • Front Desk Agent

    19 hours ago

    Only for registered members Wesley Chapel

    The Front Desk Agent (Part Time) will be responsible to conduct all duties while providing guest service at the hotel's front desk. · daily paperworkshift reportsattend to guest needs such as guest check-in/check-outsmaking reservations and answering guest questions · ...

  • Front Desk Agent

    1 month ago

    Only for registered members Canton

    The Fairfield Inn and Suites Canton South is seeking a Part-Time Hotel Guest Service AgentWe provide exceptional guest service in a friendly atmosphere. · Located a short distance from Downtown Canton and seven miles from North Canton,Guest Check-In and Check-Out: · Reservations ...