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- Timely Support: Provides phone, text, in-person and online technology support to all RGC personnel.
- Communicates solution updates, status and completion information to users about their technology support issues and projects.
- Technology Tools: Ensures Rabren General Contractors employees have and can use appropriate technology tools
- Identifies and procures hardware, software and computer accessories and supplies.
- Installs, troubleshoots, repairs and maintains hardware and components such as monitors, keyboards, printers, etc.
- Loads software (operating systems, networking components, office apps, specialty SW); connects users to networks; ensures timely upgrades and updates to company software.
- Provides initial and advanced in-person training and support on hardware and software.
- Develops RGC-specific instructional materials; identifies and distributes training tools and support materials.
- Problem Resolution: Coordinates resolution of major hardware and software problems with vendors.
- Data Security: Organizes and ensures secure on and off-site data archiving, storage and access.
- Software Administration: Administers Office 365 and loads appropriate software packages such as operating systems, networking components and office applications.
- Documentation: Documents key information related to essential technology systems and functions.
- Inventory Management: Performs and maintains company hardware and software inventories.
- Best Practices: Assists in development of RGC Best Practices as they relate to Information Technology; implements and manages IT Best Practices.
- Technology Recommendations: Identifies and recommends new technologies to increase productivity and value.
- Apple Product Procurement: Apple product procurement.
- Bachelor's or Associates Degree in Information Technology, Computer Science or related field.
- Communication and collaboration proficiency, flexibility, strong technology capacity, initiative, attention to detail, organizational skills, time management skills.
- Ability to work under pressure and handle multiple problems simultaneously.
- Valid Driver's License.
- 2+ years' experience.
IT Specialist - Auburn - Rabren General Contractors

3 weeks ago

Description
Job Title:
Information Technology (IT) Specialist
Purpose of the Job:
The IT Specialist is responsible for implementing, coordinating and developing Rabren General Contractor's IT program according to RGC's Best Practices. This position will work collaboratively with all RGC employees to solve IT problems.
Main Responsibilities:
Requirements:
Preferences:
Work Environment:
This role requires working in an office setting and in a construction job site setting. The employee must be able to lift/move up to 50 lbs. and deal with physical activities associated with a construction site.
Position Type/Expected Hours of Work:
This is a full-time position with standard days and hours of work being Monday through Friday, 8:00 a.m. through 5 p.m. Occasional evening and weekend work may be required.
Travel:
Travel to other RGC offices and RGC job sites is required.
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