Site Administrator - Los Angeles, United States - Ocean State Job Lot

Description

If you are interested please apply online and send your resume to .orgPOSITION SUMMARYReporting to the Director, Ambulatory Services of the Martin Luther King, Jr.

Los Angeles (MLK-LA)

Healthcare Corporation (the Director), and the Site Administrator is responsible for successfully managing day to day operations of all Martin Luther King Community Medical Group (MLK CMG or the Group sites.

Selects trains and evaluates all site employees (except provider personnel).

Provides physicians and allied health professionals resources required to meet patient needs and meet the strategic and financial objectives of MLK CMG.

Provides input into development/revision of site policies and procedures; implements policies and procedures in the assigned site. Oversees site expenditures and site financial performance/ achievement of budget goals. Ensures compliance with regulatory agencies at the site level. Provides leadership in staff MLK CMG staff development, process improvement and site business development. Assists Director in negotiating and managing MLK CMG contracts including rental and purchasing agreements.

ESSENTIAL DUTIES AND RESPONSIBILITIESThe Site Administrator is accountable for overseeing the overall management of a Health Center (Site) in designated areas including:

Strategic, Financial and Operations Management; Patient Care Coordination, Patient Satisfaction and Clinical Outcomes; Teammate Management; and Risk Management, Audit and ComplianceFull accountability for non-clinician teammates within assigned Site, including but not limited to hiring, mentoring, professional development, annual review, compensation adjustment, corrective actions and termination.

Responsible for planning, coordinating, directing and monitoring all operational and financial aspects of the site in conjunction with other clinician or non-clinician teammates.

Provide effective leadership to managers, supervisors and teammates in overseeing the delivery of high-quality, cost-effective patient care.

Strategic, Financial and Operations ManagementDevelops Site budget for overall membership growth and operational expenses, including capital budgetsReports monthly on membership, operational expense, and other P&L variances to budget; Researches and monitors budget variations and mitigate unfavorable variancesReviews, authorizes and monitors expenditure reports in accordance with company policies and proceduresEnsures adequate clinician and support staffing levels are maintained to provide appropriate and timely care to patientsReviews and monitors teammate capacity and utilization and manages changes in hours or FTEs to ensure operational efficiency and compliance with appropriate company and regulatory policiesDevelops Site level strategies to ensure membership goals are met for each line of businessImplement plans to continually enhance services provided by accountable departments and functionsPatient Care Coordination, Patient Satisfaction and Clinical OutcomesWorks with Clinical Pod Lead Physician to resolve clinician-related issues and enhance provider satisfactionMonitors patient satisfaction through various programs such as the formal complaint process, new patient survey, etc.

and develops patient satisfaction improvement strategies to meet patient satisfaction goalsEnsures Patient Intervention Reports (PIRs) are distributed at each patient visit, evaluated for completion and cleared in the system as neededMonitors current clinical outcome initiatives, such as STAR, P4P, CHAPs, to ensure that established goals are metEnsures active and ongoing patient outreach through pursuit processes to support Quality InitiativesProactively manages high risk patient lists to avoid preventable admissions or readmissions or identify other patient needsMonitors daily census and discharge reports to ensure appropriate follow up is provided to all discharged inpatientsGuide and develop non-clinical teammates to ensure they are meeting performance expectations; mentor, coach, and counsel as needed for professional developmentEncourages staff participation Site Huddles and solicits staff suggestions and ideas on process improvementResponsible for all teammate activity such as hiring, promotions, performance evaluations, salary increases, performance evaluations, and disciplinary actionsRecognizes teammates for performance that achieves goals related to Patient Satisfaction, clinical outcomes and teamworkEnsures that management teammates understand DMG Teammate Policies and Handbook and other regulatory requirements affecting employment in SitesEnsures continuing education programs are offered and taken timely to keep staff up-to-date on nursing practices, universal precautions, worker/patient safety, and other policies and procedures as requiredRisk Management, Audits and ComplianceEnsures that Site meets all internal and external Standards of Conduct as well as all legal and regulatory requirementsProactively ensures Site is prepared for planned or surprise DHHS, Health Plan, or internal auditsEnsures compliance with state Worker Compensation and OSHA safety training requirementsOversees compliance with state or federal regulations of the Injury Prevention and Safety Training ProgramOversees compliance with DMG policies and procedures in accordance with state and federal regulations for patient care and services (Medicare or other governing agencies)Uses, protects, and discloses HCP patients protected health information (PHI) only in accordance withHealth Insurance Portability and Accountability Act (HIPAA) standards.

Ensures the creation and implementation of any corrective action needed as a result of internal or external quality assurance, Medicare, OSHA, or other governing agency auditPOSITION REQUIREMENTSA.

EducationBachelors degree from a four-year collegeMasters degree in Healthcare Administration, Business Administration or Nursing preferredB.

Qualifications/ExperienceMinimum 5 years of work experienceHealthcare industry experience within managed care and/or medical group operations environment preferred3 or more years in healthcare management preferredC.

Special Skills/KnowledgeMust be able to relate well to patients, clinicians, employees, and other professionals. Must be able to handle confidential issues with discretion.

Must be able to understand the goals of the practice and work to obtain these goals independently as well as in collaboration with clinician partners.

Must have working knowledge of managed care and other current health insurance arrangements. Bi-lingual in Spanish and English required.

Know someone at MLK Community Healthcare?Equal Rights EmployerApplicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, citizenship status, military service, or any other status protected by federal, state, or local laws.

This application is intended for use in evaluating your application for employment. Please click the link below to view the E-verify or Right to Work information.

E-Verify/ Right to WorkMLK Community Healthcare1680 E 120th StreetLos Angeles, CA 90059Tel:

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