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    Medical Assistant/Receptionist - Livonia, United States - New Oakland Family Centers

    New Oakland Family Centers
    New Oakland Family Centers Livonia, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    Transend MSO, Inc. provides administrative support to New Oakland Family Centers, a comprehensive behavioral health and substance abuse provider for consumers across Michigan, in both outpatient and partial hospitalization settings

    Schedule: Monday-Friday 8:00 am – 4:30 pm or another full-time equivalent.

    Reports To: Director of Nursing / Site Director

    Compensation: Hourly Employee; $17-$18/hour. Commensurate with experience.

    Position Summary: The Medical Assistant/Receptionist is a full-time or part-time position comprised of multiple clinical and administrative duties for the FACE to FACE Partial Hospitalization and Outpatient Programs. The Medical Assistant/Receptionist will work closely with consumers and both clinical and administrative staff across all levels of the organization.

    Desired Skills:

    • Ability to multi-task
    • Ability to work well on a multi-disciplinary team
    • Strong understanding of, and ability to comply with all HIPAA requirements
    • Understanding of Medical Terminology
    • Strong customer service skills

    Essential Duties / Functions:

    • Assist in site screening procedures when needed (related to COVID-19)
    • Answer phones in a polite and professional manner and relay messages accurately and timely.
    • Schedule, reschedule, and confirm appointments.
    • Opening/closing the office.
    • Collect and record patient payments.
    • Ensure that all consumers receive, complete and fill out intake paperwork.
    • Obtain vital signs (BP, HR, Wt and Ht) for consumers as directed and document findings appropriately.
    • Assist in confirming/obtaining/updating consents and other required documentation for labwork, including lab requisition forms, H&P, transportation team and other internal and external entities.
    • Assist with lab specimen collection (urine only)
    • Assist nurse with maintaining first aid kits and medication sample inventory.
    • Ability to resolve all crisis situations appropriately.
    • Assist nurse and prescriber with Telehealth processes.
    • Complete documentation and training as required by the clinic's policies/procedures.
    • Other duties as assigned.

    Qualifications: High School Diploma required. One to two years of relevant experience required. Relevant coursework and/or certifications preferred.

    Working Conditions: Staff need to be prepared to be actively involved with clients. Navy blue scrubs required per Employee Handbook.

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