Hybrid- Associate, Quality Assurance Unit - Washington - Counterpart International

    Counterpart International
    Counterpart International Washington

    12 hours ago

    Default job background
    Description

    Job Title:

    Associate

    About the Role:

    We are seeking a highly skilled and experienced Associate to join our Quality Assurance Unit (QAU). The successful candidate will be responsible for providing general support to the QAU Sr. Director, including identifying and solving service delivery challenges, managing consultant agreements, and developing workflows and process maps.

    Responsibilities:

    • Provide general support to the QAU Sr. Director, including identifying and solving service delivery challenges and ensuring project operational needs are met in a timely manner.
    • Assist the QAU Sr. Director with project start-up and close-down to ensure essential/high risk tasks are completed within deadline.
    • Identify and propose solutions to solve service delivery challenges and ensure project operational needs are met in a timely manner.
    • Escalate operational risk to appropriate departmental leadership.
    • Research and compile information for projects as requested by the QAU Sr. Director or other Counterpart leadership.
    • Manage QAU consultant agreements, tracking and processing payments for consultants and vendors.
    • Draft, edit, or update PSU workflows and process maps.
    • Provide administrative and logistical support for QAU training or other activities and staff travel arrangements.
    • Develop and maintain positive working relations with departments within Counterpart (Communications; HR; Grants, Contracts, and Compliance; Finance; and other divisions).
    • Take notes of recurring QAU team meetings and share minutes; organize ice breaker and team building activities.

    Project Budgeting Management:

    • Assist the QAU Sr. Director and Program Budget Manager with preparing periodic and annual project budgeting/forecasting exercises to ensure timely completion within quality standards.
    • Enter actual spending data in project budget trackers.
    • Draft financial reports such as periodic project dashboards, financial reports and summaries, backlog reports, and ad hoc requests from the Finance or the Senior Leadership Team.
    • Troubleshoot problems that arise in project budget tracking tools and systems.
    • Provide ongoing guidance to program teams regarding use of budget tracking tools and systems to ensure accuracy, maximize efficiency, and enhance performance.
    • Propose ideas and develop additional streamlined project budget management tools as needed.
    • Develop and deliver training sessions, as necessary, for Counterpart US and project offices on budget management and use of CI budget tracking tools.
    • Share guidance on project financial controls and compliance.
    • Champion improved operational efficiency for budget management best practices and support.

    Qualifications:

    • Bachelor's degree in business administration, political science, international development, education, training, or related field.
    • Minimum of three years' work experience in international development sector or programs; or equivalent combination of education and experience.
    • Strong Internet and computer software skills, including MS Office Suite programs; skills and interest in Excel preferred.
    • Experience in utilizing ERP systems, including QuickBooks, NetSuite, Cognos and Deltek, preferred but not required.
    • Strong written and verbal communication skills.
    • Ability to work in multi-cultural and lingual settings.
    • Strong interpersonal skills.
    • Ability to multi-task and work under pressure with attention to detail.
    • Willingness to travel to support programs as needed.
    • Fluency in written and spoken English is required, and Spanish, Portuguese, or French preferred.

    Compensation:

    $44,506-$71,185 annually

    Company Description:

    Counterpart International is an equal opportunity/affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

    Contact Information:

    Please note that only finalists will be contacted. No phone calls, please.

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