- Performs receptionist duties.
- Receives incoming calls.
- Answers routine questions.
- Greets the public with a smile and positive, helpful attitude.
- Explains services, programs, and procedures.
- Opens, closes, and secures the building.
- Performs clerical support duties.
- Sorts and delivers mail.
- Accepts registrations and facility use applications.
- Performs general filing.
- Performs registration duties.
- Processes class and facility registration.
- Processes cash and check deposits, credit card transactions, and refunds.
- Performs other essential job duties.
- Regular and timely work attendance.
- Follows all safety procedures.
- Participates in safety training.
- Skilled in interpersonal and public relation skills.
- Skilled in paying attention to detail.
- Ability to work as a team member.
- Ability to adapt to and introduce change.
- Ability to present a positive and professional image of the city to the public.
- Ability to read, write, and comprehend basic instruction.
- Ability to work independently.
- High school diploma or equivalent.
- One year of experience with Microsoft Office, specifically Excel, Outlook, Word, and Publisher.
- Valid driver's license and good driving record.
- Receptionist experience.
- Experience working in a Community Center or similar facility.
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PT Customer Service Associate - Elk River, United States - Elk River
2 weeks ago
Description
Exciting opportunity at Elk River's beautiful Furniture and Things Community Event Center Seeking friendly, enthusiastic candidates for part-time Customer Service Associate positions. This position performs a variety of duties including, but not limited to, answering phones, welcoming visitors to the facility, registrations, fee collection, and clerical duties as assigned.
Qualified candidates will have a high school diploma or equivalent; one year of experience with Microsoft Office, specifically Excel, Outlook, Word, and Publisher; and a valid driver's license and good driving record.
Hours may vary based on facility needs, normally:
Part-time, Monday-Friday, 5 p.m. to 8 p.m., and Sat/Sun, 10 a.m. to 6 p.m.
Applications accepted until positions are filled.
If you require accommodation with the application process, call Human Resources at
The City of Elk River is an Equal Opportunity Employer.
Important Facts about Information on your Employment Application
Customer Service Associate Position Description
Department/Division: Business Services/Multi-purpose Facility
Immediate Supervisor: Assistant Manager
Last Updated: (date) 5/2024
Pay Grade: N/A
FLSA Status: Non-Exempt
Employment Status: Part-Time
Positions Supervised: N/A
Position Summary
The Customer Service Associate performs a variety of duties including, but not limited to, answering phones and welcoming visitors to the facility. Also performs registration, fee collection, and clerical duties as assigned.
Essential Functions
Frequency
ESSENTIAL
Sitting
Daily
Repetitive Movements
Daily
Carrying Objects
Daily
Operation of Telephone/Radio
Daily
Equipment Operation
Daily
Computer/Typewriter Operation
Daily
Requires Good Vision
Daily
Requires Good Hearing
Daily
Requires Sense of Touch
Daily
Requires Fine Motor Skills
Daily
Requires Near Vision
Daily
HIGHLY IMPORTANT
Standing or Walking
Daily
Lifting Objects Waist to Shoulder
Weekly or Monthly
Requires Far Vision
Weekly or Monthly
Operating a Vehicle
Weekly
MODERATELY IMPORTANT
Twisting/Turning
Occasionally
Lifting Objects Knee to Waist
Occasionally
Exposure to Irritants/Fumes
Occasionally
Requires Good Color Vision
Occasionally
Requires Depth Vision
Occasionally
Requires Peripheral Vision
Occasionally
This Position Description is not intended to be all-inclusive.It is within the City of Elk River's discretion to assign additional duties and responsibilities or remove duties and responsibilities at any time.
This Position Description does not constitute a Contract of Employment.
Work Schedule
Hours may vary based on facility needs, normally: Part-time, Monday-Friday, 5 p.m. to 8 p.m., and Sat/Sun, 10 a.m. to 6 p.m.
PayStarting pay for this part-time position is $16.00 per hour. Pay range is $16.00 to $20.00 per hour.
Application DeadlineApplications accepted until positions are filled.