Catering Server - Alton, United States - Virginia International Raceway

Virginia International Raceway Alton, United States

2 weeks ago

Description

Job Description

Virginia International Raceway is America's Motorsport Resort. Located between Danville and South Boston, Virginia, the track opened in 1957 and closed in 1974. Reopened in 2000, it is one of America's finest and most beautiful natural terrain road courses. VIR offers a wide variety of dining experiences from the Oak Tree Tavern, Pagoda Grill, Catering, Concessions and Special Events.

We are searching for Catering Servers to join us for our 2024 race season. Do you like daily change in your work life? Do you like to make people happy? Do you like making money while attending really awesome events? We have the job for you. On property we have three different food and beverage outlets. Catering Servers at the track have the opportunity to work multiple shifts at multiple location. This position is entry level with the opportunity to advance.

Compensation | $15.00-$17.00 per hour depending on experience + gratuities

Role: Serve patrons with food and beverages in a positive and friendly manner. Provide information to help food and beverage selections. Present ordered choices in a prompt and efficient manner. Maintain dining ambiance with an enthusiastic attitude.

Essential Duties and Responsibilities:

Clears and resets tables as needed.
Answers phone in a courteous and timely manner.
Delivers ticket to guest/members upon meal completion.
Performs other related duties as assigned by management.
Greets guest/members upon arrival; assists with seating as needed.
Presents menus/wine lists to guest/members and describes all daily specials.
Maintains cleanliness and sanitation at all times; performs closing clean-up duties.
Opens/presents/pours wines and champagnes in a professional manner as needed.
Assists other staff members as needed to ensure optimum service to all guest/members.
Receives payment from guest/members; provide their change as needed; issues receipts.
Handles purchasing transactions, which include operating cash registers and accounting of daily sales.
Refills guest/members' beverages as requested; monitors guest/members during meals to provide for all needs.
Suggests desserts to guest/members at the completion of the meal; accurately takes and delivers dessert orders.
Takes food and beverage orders accurately and courteously; respond to guest/members' questions regarding food and beverage items.
Resolves guest/member problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.
Maintain complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of guest/members as needed.
Reviews food order for accuracy and presentation prior to delivering to the guest/member; coordinates with kitchen staff to rectify any deficiencies.
Accurately writes tickets for food and beverage items; turns tickets into kitchen/bar in a timely manner; coordinates with kitchen staff to clarify any special requests.
Possesses and maintains knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices.
Other duties as assigned

Qualifications:

Professional appearance and demeanor
Previous experience in a restaurant setting preferred.
Strong organizational skills; ability to manage priorities and workflow
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
knowledge of state liquor regulations; ability to identify when a guest/member has had his/her alcohol limit.
Ability to effectively communicate with people at all levels and from various backgrounds.
Good judgment with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Excellent customer service skills
Bilingual skills a plus

Additional Information:

Please note this job description is not a comprehensive listing of activities, duties or responsibilities required for this job. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the associate is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.

About the Company:

Up to Par Management | Taylor Hospitality is a leading club and hospitality management company specializing in golf, country club and hospitality operations. Up to Par Management | Taylor Hospitality is a growth-oriented company providing opportunities for its partner clubs and associates.

Up to Par Management | Taylor Hospitality exists to create success for its clubs and hotels through a philosophy of continuous improvement, operational excellence and flawless execution achieved through a culture of financial discipline, safety, and community and environmental stewardship that develops and delivers innovative solutions for its customers while providing a dynamic and challenging environment for its associates.

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