- 1+ year of professional customer service experience
- Bilingual in English and Spanish (able to speak fluently)
- Strong communication skills (verbal and written) with the ability to explain complex information clearly
- Proficiency in computer systems and data entry
- Ability to handle high call volumes while maintaining accuracy and professionalism
- Problem-solving and critical thinking skills to resolve member inquiries effectively
- Ability to work flexible schedules, including evenings or weekends if required
- Experience working in a contact center environment (specifically in financial industry)
- Knowledge of banking or credit union
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Contact Center Representative - Tampa - Insight Global
Description
*This position is not open to C2C*
Role: Contact Center Representative
Openings: 12
Pay: $20/hr.
Duration: 3-4 Month Contract - Potential Perm Conversion
Location: Fully Onsite Tampa, Fl 33610
Start Date: 03/19
Must Haves
Plusses
Day-to-Day
Insight Global is seeking contact center representatives to support a local client. They will be providing over the phone support to members of the credit union in regards to a new mobile banking application. They will service around 50-55 calls a day. The support will include navigating the features in the mobile application and assisting with account access.
Schedule:
Training: 10 day (2 weeks) Monday-Friday 8-5
Business Hours: M-F 7am-8pm, sat 8-1pm (Must be flexible to work shifts within the normal business hours)
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Call Center Representative
Full time Only for registered members Tampa
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Contact Center Representative
Only for registered members Tampa
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Call Center Representative
Only for registered members Tampa
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Call Center Representative
Only for registered members Tampa
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Contact Center Representative
Insight Global- Tampa
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Call Center Representative
Only for registered members Tampa
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Call Center Representative
Full time Only for registered members Tampa
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Call Center Representative
Only for registered members Tampa
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Contact Center Representative
Only for registered members Tampa
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Call Center Representative
Only for registered members Tampa
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Call Center Representative
Only for registered members Tampa
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Call Center Representative
Only for registered members Tampa, FL
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Call Center Representative
Only for registered members Tampa
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Call Center Representative
Only for registered members Tampa, Florida, United States
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Call Center Representative
Only for registered members Tampa
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Call Center Representative
Only for registered members Tampa, Florida, United States
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Call Center Representative
Full time Only for registered members Tampa
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Contact Center Representative
Only for registered members Tampa, Florida, United States
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Call Center Representative
Only for registered members Tampa, FL
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Call Center Representative
Only for registered members Tampa