- Life At Built / Built Cares
- Series D Financing Round
- Built Recognized in Two American Business Award Categories
- Built Secures Investment from Citi
- Design and build automations across Built's IT ecosystem using Okta Workflows, Atlassian Automation, and API integrations.
- Connect systems across identity, HR, procurement, and collaboration platforms to eliminate manual steps and reduce toil.
- Create resilient, auditable, and scalable workflows that make IT operations faster and smarter.
- Continuously identify new automation opportunities - if it can be automated, you'll find a way.
- Act as the go-to expert for complex identity, SaaS, endpoint, and networking challenges.
- Administer and optimize systems like Google Workspace, Slack, Zoom, Jira, Intune, and Kandji.
- Partner with the IAM Engineer to evolve our Okta infrastructure and expand SCIM coverage.
- Improve zero-touch deployment, compliance enforcement, and remote access with tools like Kandji, Intune, and Twingate.
- Evaluate and implement new SaaS platforms that make the business stronger, safer, and more efficient.
- Work closely with Security, Finance, HR, and Compliance to keep IT practices secure, auditable, and compliant.
- Partner with Procurement (via Zip) and vendors to manage renewals, licensing, and integrations.
- Refine onboarding, offboarding, and access lifecycle processes to deliver frictionless user experiences.
- Contribute to knowledge sharing through clear Confluence documentation and IT service improvements in Jira Service Management.
- Take ownership of key infrastructure projects from concept to deployment.
- Bring structure, automation, and scalability to growing systems.
- Act as a mentor and technical resource for IT Support, helping raise the team's overall technical bar.
- Help define what "world-class IT" looks like at Built - and then go build it.
- Think in systems and can see how everything connects - people, tools, and data.
- Love automation and get a thrill out of replacing manual work with elegant workflows.
- Balance long-term architectural thinking with hands-on technical execution.
- Enjoy tackling complex identity, device management, and SaaS integration challenges.
- Have a builder's mindset - you measure success by what you've made simpler, faster, and smarter.
- Are low-ego, collaborative, and happy to jump between strategic planning and tactical troubleshooting.
- 3+ years of experience in IT Engineering, Systems Administration, or Infrastructure roles in a modern, cloud-first environment.
- Deep experience with Okta, Okta Workflows, and SaaS lifecycle automation.
- Strong understanding of SSO, SCIM, and provisioning/deprovisioning processes.
- Experience managing macOS (via Kandji) and Windows (via Intune) environments.
- Familiarity with networking fundamentals (VPNs, DNS, Wi-Fi) and tools like Twingate or Meraki.
- Experience with Jira Service Management, Atlassian Automation, and Confluence.
- Bonus points for scripting or coding experience (Python, PowerShell, Bash) and automation through APIs.
- A modern, cloud-first IT environment built around Okta, Kandji, Atlassian, Twingate, and Google Workspace.
- A team that experiments, innovates, and automates - we don't just maintain systems; we improve them.
- Real opportunities to design infrastructure and build automations that scale with a growing company.
- An environment that values curiosity, ownership, and creativity over red tape.
- Smart teammates, modern tools, and the autonomy to do your best work - plus, we promise fewer printer tickets.
- The rare opportunity to radically disrupt a $1.5T industry
- Competitive benefits including: uncapped vacation, health, dental & vision insurance
- 401k with match and expedited vesting
- Robust compensation package, including equity in the form of stock options
- Flexible working hours, paid family leave, ERGs & Mentorship opportunities
- Learning grant program to support ongoing professional development
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Senior IT Engineer - United States - Built Technologies
Description
About BuiltBuilt's Mission: Connect and simplify doing business in real estate.
Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry's most complex challenges.
Through its connected product suite, Built enables stakeholders to finance, develop, build, own, and operate smarter-all in one place. The platform brings together loans, deals, portfolios, payments, inspections, and collaboration to deliver faster execution, greater transparency, efficiency, and trust across the industry.
Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at
At Built, we're not just building the future of construction finance - we're building a smarter, more connected workplace for the people behind it. As a Senior IT Engineer, you'll be one of the architects of that future.
You'll design, automate, and scale the systems that power Built's internal operations. From building seamless integrations between our SaaS platforms to hardening identity and device management infrastructure, this role is for someone who loves to build, break, and rebuild things better.
This is not your average "keep the lights on" IT role - it's a high-impact engineering position for a creative problem-solver who wants to shape how modern IT is done in a fast-growing SaaS company.
What You'll Do
Engineer Smarter Systems
Travel Requirement: This role requires approximately Remote teammates (i.e. not based in Nashville metro) must be able to travel at minimum twice per year to Nashville, TN or another designated location for company-wide events (e.g., "Connect Week"). Additional travel may be required based on business needs and role responsibilities.
Perks:
We're committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, or any other characteristic protected by law.
Greenhouse Data Disclosure
When you apply to a job on this site, the personal data contained in your application will be collected by Built Technologies ("Controller"). Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability.
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