Pool Attendant - Chicago, IL

Job Title: Pool Attendant · Department: Amenity Managements/Operations · Reports to: General Manager · Job Type: Non-Exempt · Arch Amenities Group · Wellness-driven. Hospitality-focused. · Arch Amenities Group is the leading provider of amenity management, consulting, and wellnes ...

Job description

Job Title: Pool Attendant

Department: Amenity Managements/Operations

Reports to: General Manager

Job Type: Non-Exempt

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary:

The Pool Attendant is responsible for maintain the pool deck area with pool safety monitoring the pool area and enforcing safety rules

Key Responsibilities:

• Reports any incident or accident to the Facility Manager on duty.
• Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency.
• Performs various maintenance duties as directed to maintain a clean and safe environment, including, but not limited, to the restrooms, pool deck and water slide (if applicable)
• Check to ensure that all equipment is functioning properly.
• Provides general cleaning to include restocking towels and picking up litter, as well as straightening up deck chairs and tables. Wash, mop, and clean the pool deck. Obtain, fold, and stack towels according to company procedures.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs.
• Follows the daily opening and closing procedures when scheduled.
• Works with other pool attendants as a team to monitor the gate and the pool area.
• Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
• Maintain hourly attendance records while on duty.
• Promote the rules and regulations of the recreation facility.
• The pool attendants may be required to take drink orders and deliver drinks to patrons in the pool area and assist in activities as assigned.
• Other duties as assigned.

Qualifications:

• The ability to swim is highly desirable.
• Ability to follow routine verbal and written instructions.
• Ability to express an upbeat and enthusiastic attitude.
• Ensure that uniform and personal appearance is clean and professional.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Position requires sitting, standing, walking on level and slippery surfaces, climbing, reaching, twisting, turning, kneeling, bending, stooping, squatting and crouching in the performance of daily activities.
• The nature of the work requires the employee to work outdoors in all weather conditions including wet, hot and cold.
• Move, lift, or carry objects weighing less than or equal to 50 pounds.
• Ability to stand, sit, or walk for an extended period.

Essential Function

Seldom

Occasionally

Frequently

Stationary Position - Sitting or Standing

X

Active Position - Walking, jogging, running

X

Use of hands/fingers - Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

X

Climb/Balance - Stairs, ladders, ropes, equipment, beams

X

Stoop/kneel/crouch or crawl - Position self, move

X

Talk/hear - communicate, detect, converse with, discern, convey, express oneself, exchange information

X

See - Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess

X

Carry weight, lift - Move, transport, position, put, install, remove - 50 lbs or less

X

Carry weight, lift - Move, transport, position, put, install, remove - 50 lbs or more

X

Exposure to - Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.

X

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

Compensation: 16.00 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.