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Food Prep/Food Server - Minden, United States - Bently Heritage, L.L.C.
3 weeks ago
Description
** Food Prep/Food Server**
**Job Category****:** Tasting Room **Requisition Number****:** FOODP01100 Showing 1 location **Job Details**
**Description**
**Position Summary:**
The Food Prep/Food Server supports the Tasting Room Staff to provide an exceptional experience to the customers of Bently Heritage including, but not limited to, delivering food to guests in a friendly, professional, and knowledgeable manner; setting tables; prepping appetizers and small plates; adhering to sanitation and safety policies; clearing and cleaning tables; chairs and environment, as well as assist bartender in stocking of bottles and cocktail ingredients.
**Essential Functions and Responsibilities:**
Responsible for ensuring a consistent flow of services to guests and Tasting Room Staff by assisting them with their job functions.
Enhance customer experience by providing a welcoming, educational, exciting and inviting experience to all Bently Heritage customers.
Provide assistance to guests by checking to ensure they are enjoying their experience and taking corrective action to problems.
Restock and replenish liquor, mixers, garnishes behind the bar.
Check and re-stock ice bins.
Perform bussing responsibilities such as clearing empty cups and trash from bar top and tables.
Clean/sanitize all barware and glasses for tasting and cocktail programs
Collects all excess glasses from bars and restocks them in their appropriate outless in accordance with specification, along with retrieving bar glassware from dish areas.
Maintain overall appearance and cleanliness of bar (i.e. wipe down surfaces, push stools in, arrange drink menus, etc.)
Able to take guest orders, prep order and deliver orders accurately and in a timely manner.
Handle routine sales transactions which include, but not limited to operating cash register, accounting of daily sales, handle purchases using POS system, and provide retail-related guidance to customers.
Ensure food is served in accordance with safety standards
Clear tables of all used cutlery and dishes as guests are done with their food.
Provide answers to customer inquiries and give general information in regard to the Heritage products, facilities, and/or history.
Assist with maintaining cleanliness of facilities
Other tasks or duties as assigned by supervision or management, that may be required to ensure the continued success of the company.
**Qualifications:**
Special Licenses and/or Certificates:
TIPS certification or similar class preferred, but not required
WEST certification or similar preferred, but not required
**Education and/or Experience:**
High school diploma or equivalent
1-2 years of customer service related experience; or equivalent combination of education and experience
Prior spirit knowledge is strongly encouraged, but not required, though an interest in learning about spirits is a must
High-end retail experience a plus.
Other Skills and Qualifications:
Must be fully vaccinated against COVID-19 prior to starting date, and must remain fully vaccinated throughout employment, including receipt of recommended booster doses as recommended by federal, state, and/or local health authorities, unless contrary to applicable law.
21 years or older
Demonstrates and understands safety as our core value and follows the key essentials to safety as set forth by our safety resolution; coaches others to do the same.
Understand and follows established safety guidelines, consistently complies with all safety procedures (e.g. PPE, Lock Out Tag Out, PSM, etc.).
Takes an active role in handling and preventing safety incidents:
Reinforces safe practices to other employees, and provides coaching when witnessing to unsafe practices.
Able to work a flexible schedule (Weekends, holidays, evenings, etc.)
Comply with all food and beverage regulations
Professional, warm, and welcoming presentation.
Strong hospitality and customer service focus
Self-motivated and driven to increase knowledge of Bently products and share knowledge with customers
Able to multi-task in fast-paced environment
Strong analytical and logic thinking capability
Good organizational abilities
Excellent people skills; able to project a friendly and helpful manner at all times
Able to perform quality work efficiently with minimal supervision
Able to be responsive and flexible at last minute requests
Able to effectively suggest and sale product to customers
**What you'll love about working here:**
We promote coaching, teaching, and learning. You'll expand your knowledge quickly in an open environment
Full-time position that is eligible for Bently's benefits package: medical, dental, vision, life insurance, short and long-term disability, gym membership 401(k) and a competitive salary
To learn more about the Bently family of companies, please visit the Bently Enterprises website.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
