VP, IT eCommerce Systems - Charlotte, United States - Belk

Description

Job Summary

The role of the VP, IT ECOMMERCE and Engineering is responsible for overseeing and directing; the solution portfolio within Belk IT systems, the business facing relationships with our partners that use these applications, and the staff responsible for supporting, enhancing, and developing solutions related. The person will facilitate and prioritise requests from business partners, rationalise these requests against IT resources, and develop solutions.

This role provides leadership in determining the information needs of the company along with the best approach for the delivery of this information. This person leads a staff of Delivery Managers, Software Developers, Business Analysts, Systems Analysts, QA/Testing Analysts, and Systems Architects. The VP is responsible for managing the preparation and timely delivery of solutions related to supporting, maintaining, enhancing, and monitoring information systems.

This individual oversees staff development. This includes performance appraisal, salary administration, assisting in career development and counseling, and ensuring meaningful assignments and opportunities for staff growth. This role requires team leadership, business acumen, professional bearing, systems knowledge, and strong relationship management skills with users, customers, and third party service providers.

Job Functions

• Responsible for managing and overseeing the architecture, development, and delivery of eCommerce digital application portfolio.
• Strategic thinker who can collaborate with Business and IT Leadership team to develop multi-year digital road map to achieve company's goals.
• Collaborate with project teams to design and deliver high quality applications that are extensible, scalable, and performant.
• Responsible for planning and supporting peak customer transactional load during Holiday by ensuring stability and smooth operation of all digital systems and vendor readiness.
• Communicate delivery expectations to team members. Assess individual contributions and provide consistent and clear feedback on performance to the team against goals and objectives.
• Mentor and advise teams on latest technology trends. Recommend improvements to processes and technology that improve the effectiveness of the team.

Minimum Education & Experience:

• Bachelor's Degree in Information Systems, Business Administration, Computer Science, or other relative Technical Degree.
• 12 years' experience working in Information Technology or related field
• 7 years' experience in developing, implementing, and supporting large scale eCommerce platforms and mobile applications.
• 5 years' experience in managing and leading technology teams.
• Previous work in designing software solutions and architecture.
• Experience or familiarity with technologies and best practices in areas such as Digital Commerce, Search, Customer experience, Web Content Management, CRM, Marketing, Merchandising and Pricing systems, Order Management Systems, Mobile Solutions, Payment gateways, Caching and Content delivery networks.
• Experienced in implementations with micro- services architecture, API Management, REST services, Cloud-based solutions, MuleSoft or other middleware technologies.
• Experienced in leading and managing multiple project initiatives and delivering results in fast paced environment.
• Excellent written and verbal communication skills with the ability to communicate and present technical information in a concise manner to business stakeholders.
• Experience building, mentoring, and managing highly effective delivery teams.
• Experience in building relationships with third party vendors, developing and managing project budgets, cost plans.

Preferred Education & Experience:

• Master's Degree in Information Systems, Business Administration, Computer Science or other Engineering field
• Experience with Large Data models and Data Engineering
• Understanding and implementation of Site Reliability Engineering
• Knowledgeable about industry trends in software engineering, cloud engineering, and eCommerce business.

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