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    Med Secty/Receptionist- PHYS - Plymouth, United States - Speare Memorial Hospital

    Speare Memorial Hospital
    Speare Memorial Hospital Plymouth, United States

    3 weeks ago

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    Description

    Medical Secretary/Receptionist

    General Summary:
    Assume responsibility for all tasks required at the front desk, assisting patients and the physician as needed. Responsible for check-in and check-out of patients and answering incoming calls and scheduling patient appointments.


    Essential Job Functions*:

    • Screen and process all incoming calls and schedule patient appointments.
    • Verify that all patient and insurance information is complete and accurate and that referrals are on file and up-to-date as indicated by the patient's insurance policy.
    • Collect all co-pays and payments due on patient's account.
    • Schedule and prior authorize diagnostic studies, consultations and referrals with other physicians as directed by the physician providing- copies of necessary documentation for these appointments.
    • Return phone messages for the physician including prescriptions to the pharmacy, messages to patients, insurance companies and other facilities as directed.
    • Run missing charges report at end of each day, task to provider, print next day's patient schedule.
    • Run claim edit and unapplied credit reports at the end of each day, process and batch out daily settlements.
    • Print credit card report and reconcile the machine daily and forward copies to the appropriate personnel.
    • Copy and forward medical record requests upon receipt of appropriate release of information.
    • Process, scan and file incoming, outgoing and interdepartmental correspondence, diagnostic reports, pathology reports and other associated paperwork to their designated areas.
    • Comply with hospital and departmental policies, procedures, regulations and standards as related to job.
    • Demonstrate hospital's stated mission and values of teamwork, respect and communication with co-workers, patients, families and visitors.
    • Actively and appropriately participate in problem-solving identification and resolution, both intra- and inter-departmentally.
    • Meet department customer service standards and strives to enhance the level of customer service provided.

    Qualifications:

    Education Required:
    High School Graduate Preferred

    Work Experience Required:
    Prior experience in a medical office

    Preferred: 5 years experience in medical office


    Other Skills/Knowledge Required:

    • Typing and computer skills necessary
    • Ability to effectively communicate verbally and in writing
    • Can work independently Preferred
    • Experience with Nextgen or other electronic medical records system.
    • Knowledge of insurance policies and guidelines, confidentiality, practices and procedures.
  • Speare Memorial Hospital

    Med Secty/Receptionist- PHYS

    3 weeks ago

    Speare Memorial Hospital Plymouth, United States

    Medical Secretary/Receptionist · General Summary: · Assume responsibility for all tasks required at the front desk, assisting patients and the physician as needed. Responsible for check-in and check-out of patients and answering incoming calls and scheduling patient appointments. ...

  • Speare Memorial Hospital

    Med Secty/Receptionist- PHYS

    3 weeks ago

    Speare Memorial Hospital Plymouth, United States

    Med Secy/Receptionist · General Summary: · Assume responsibility for all tasks required at the front desk, assisting patients and the physician as needed. Responsible for check-in and check-out of patients and answering incoming calls and scheduling patient appointments.Screen an ...