- Must be enthusiastic, upbeat, and energetic
- Strong attention to detail
- Ability to work a diverse schedule, including weekends, holidays, and evening hours.
- Efficiently and professionally operate all front desk and guest service station features, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns.
- Use the Blue Water Way to provide impactful guest interaction, from phone handling to face-to-face guest interactions.
- Support the concierge department through helpfulness and supportive guest relations, including directing guests, answering questions, or assisting in planning to support their stay at the property.
- Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment.
- Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest's signature, writing information on the daily room charge ledger, and handing the ledger to the Front Desk and dropping cash at the close of shift.
- Ensure the property is clean and orderly and guests are always ready.
- Performs other duties as assigned
- Provides regular and reliable attendance
- High School Diploma or pursuit of a high school diploma, GED Equivalent
- 1-3 years of the front desk, reservations, or customer service-oriented role
- Must work well under pressure and in high-stress situations
- Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines, as well as credit card or cash machines
- Excellent communication skills
-
Front Desk Agent
2 weeks ago
Quest Fitness Kennebunk, United StatesWe are a busy fitness center with an indoor pool, spin, yoga, bootcamp and other fitness classes. We provide personal training and massage services, as well as offering many therapeutic programs. We have a large cardio and strength area. We are looking for friendly, reliable indi ...
-
Front Desk Agent
3 weeks ago
Blue Water Hospitality Group, LLC Strafford, United StatesThis position is part time evenings and weekends. · **INTRODUCTION TO ROLE** · Be the shining light that sets our guests' experience on the right foot from the moment they arrive. These exceptional guest service providers assist guests through the reservation and check-in process ...
-
Front Desk Agent
5 days ago
Giri Hotel Management LLC Wells, United States· Calling all Customer Service Superstars · The Ogunquit River Inn is now hiring for a Front Desk Agent Full & Part Time. Must be detail oriented, able to work on own and in a team, and must have good communication skills. Full time hours available. · The salary is starting at ...
-
Front Desk Agent
1 day ago
Residence Inn Portland/Scarborough Scarborough, United StatesCompensation Type: Hourly Highgate Hotels: · **Location**: · Residence Inn Portland/Scarborough · 800 Roundwood Dr · Scarborough, ME 04074 · Overview: · The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, t ...
-
Resort Front Desk Agent
2 weeks ago
Powder Horn Family Camping Resort Old Orchard Beach, United States**Benefits**: · - Competitive salary · - Employee discounts · - Free uniforms · **Perks** · - Competitive wages · - Career Growth Opportunities · - Fun and Energetic Environment · - Apart of a beach town in summer months · **Job Summary** · Powder Horn Family Camping Resort is a ...
-
Front Desk Agent
1 week ago
The Nonantum Resort Kennebunkport, United StatesJob Description · Job DescriptionSalary: $17.50+ hourly · TITLE: Front Desk Agent · JOB TYPE: Part-Time, seasonal (May-December) · HOURS: Typically 8-hour shifts between the hours of 7am and 11pm · PAY RATE: Beginning at $17.50/hour, adjusted based on experience · The Nonantum Re ...
-
French Speaking Resort Front Desk Agent
2 weeks ago
Powder Horn Family Camping Resort Old Orchard Beach, United States**Benefits**: · - Employee discounts · - Free uniforms · - Opportunity for advancement · **Perks** · - Competitive wages · - Career Growth Opportunities · - Fun and Energetic Environment · - Apart of a beach town in summer months · **Job Summary** · Powder Horn Family Camping Res ...
-
Front Desk Agent
3 days ago
CSM Corporation Clive, United States** Front Desk Agent** · **Job Category****:** Front Office **Requisition Number****:** FRONT03322 Showing 1 location **Job Details** · **Description** · This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their ...
-
Front Desk Agent
3 days ago
CSM Corporation Clive, United States Full time** Front Desk Agent | Full Time** · **Job Category****:** Front Office **Requisition Number****:** FRONT03581 Showing 1 location **Job Details** · **Description** · This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Portland, United StatesJoin the Westin Family Today Full benefits available (medical , dental, vision, 401 K), 80 Hours of paid time off. Enjoy great perks like hotel & travel discounts, free gym access, daily staff meal, and much more See below for details Front Desk A Front Desk, Agent, Hospitality, ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Portland, United StatesAimbridge Hospitality - Westin Portland Harborview [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, ...
-
Front Desk Agent
3 weeks ago
The Francis Company Portland, United StatesJob Summary We are looking to add an upbeat Front Desk Agent to our team. We are looking for a candidate who is interested in growing with our company. This person will be responsible for managing all aspects of hotel guest's accommodation. You will welcome new guests and issue r ...
-
Front Desk Agent
3 weeks ago
Crestline Hotels & Resorts Portland, United States** Front Desk Agent** · ** Front Desk Agent** · **Overview** · The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance wit ...
-
Front Desk Agent
4 days ago
Aimbridge Hospitality Portland, United StatesJoin the Westin Family Today40 Hours of paid time off. Enjoy great perks like hotel & travel discounts, free gym access, and much more See below for details This position starts at $18 per hour The Westin Portland Harborview is currently seeking a Front Desk, Agent, Hospitality, ...
-
Front Desk Agent
3 weeks ago
The Francis Company Portland, United StatesJob Summary We are looking to add an upbeat Front Desk Agent to our team. We are looking for a candidate who is interested in growing with our company. This person will be responsible for managing all aspects of hotel guests accommodation. You will welcome new guests and issue ro ...
-
Front Desk Agent
3 weeks ago
Aloft Portland Portland, United States**$500 Sign-On Bonus - see below for details** · Overview: · The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with st ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Portland, United StatesJoin the Westin Family Today · Full benefits available (medical , dental, vision, 401K), 80 Hours of paid time off. Enjoy great perks like hotel & travel discounts, free gym access, daily staff meal, and much more See below for details Front Desk Agents are responsible for greeti ...
-
Front Desk Agent
2 weeks ago
Wyndham Hotels & Resorts Portland, United States** Front Desk Agent $15** · Location: Portland, ME, US · Property Name: La Quinta by Wyndham Portland Req Id: 13277 · La Quinta by Wyndham is now seeking a Front Desk Agent $15 to join our team at the La Quinta by Wyndham Portland location in Portland , Maine . · **Job Summar ...
-
Front Desk Agent
2 weeks ago
Pro Hospitality Six Llc Holbrook, United StatesJob Summary: The Front Desk position checks the front office accounting records for accuracy and, daily, summarizes and complies information for the hotel's financial records. This position is also responsible for tracking room revenue, occupancy percentages and other front offic ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Portland, United StatesJob Summary · Join the Westin Family Today · Full benefits available (medical , dental, vision, 401K), 80 Hours of paid time off. Enjoy great perks like hotel & travel discounts, free gym access, daily staff meal, and much more See below for details · Front Desk Agents are respon ...
Front Desk Agent - Wells, United States - Blue Water Hospitality Group, LLC
Description
Job Description
Job DescriptionBlue Water is privately held and family-owned by father and son Jack and Todd Burbage.
Founded in 2002, Blue Water invests, develops, and manages RV resorts, campgrounds, hotels, and attractions. Blue Water's integrated approach to marketing, revenue management, and operations has quickly established itself as a hospitality industry leader. With dozens of resort-area properties in East Coast states from Maine to Florida and new additions out west in Texas, Montana, and Oregon, the Blue Water family is committed to creating elite assets, delivering exceptional guest experiences, and enhancing the communities we serve.
INTRODUCTION TO ROLE
Be the shining light that sets our guests' experience on the right foot from the moment they arrive. These exceptional guest service providers assist guests through the reservation and check-in process providing exceptional service, a friendly demeanor, and an attitude of helpfulness throughout the process. These spotlight individuals provide support and assistance to our guests throughout their stay. Going the extra mile for a smile is the norm in this role
WHO WE ARE LOOKING FOR
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
WHO YOU WILL WORK WITH
The Front Desk Agent will report to the Assistant General Manager (AGM) or designee.
WHAT YOU BRING
PHYSICAL REQUIREMENTS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and listen. This position requires standing for long periods.
The hospitality environment is fast-paced, and at times you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as expected with your normal job duties.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
