Equipment Rental Specialist - Hanover, United States - Sunbelt Rentals

Description

Equipment Rental Specialist in Dartmouth at Sunbelt Rentals Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.

From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment.

Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff.

Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth.

If you are interested in pursuing a rewardingcareer, we invite you to review our opportunitiesJob Description SummarySunbelt Rentals the fastest growing rental business in Canada is seeking an Equipment Rental Specialist YouThe Equipment Rental Specialist is an inside sales role responsible for supporting telephone and walk-in customers with rentals of all types of construction/industrial equipment.

This position is considered the Companys front line of contact with the customer, whose purpose is to understand customer equipment needs, negotiate and place orders.

The role also requires strong administrative skills and an ability to always deliver customer satisfaction through a professional attitude. Our double-digit growth and internal promotion rate mean we are constantly looking to add top performers to our team.


Position Responsibilities:

Determines/understands customer equipment needs through questioning and qualifying; provides alternative equipment suggestions to customers if appropriate based upon information obtained using an extensive knowledge of all equipment availableNegotiates price and volume of original orders by maximizing rate and volumePlaces high volumes of equipment orders by obtaining customer information (checking customer account or obtaining credit application for new customer); finalizes details about when, where and what equipment is required; selects equipment/merchandise from inventory and places the rental/purchase order in the computer system; organizes transportation for orders (i.e.

coordinates deliveries and collections while optimizing the use of transport); processes cash rentals (complete identity checks, obtain prepayment and deposit, if required)

Secures equipment by checking availability of equipment with shop (performs research to determine when unavailable equipment will become available); provides adequate notice to Dispatch and Service Departments for upcoming equipment requirements; coordinates with other PCs when necessary to secure equipmentAdministers rental contracts (new and existing) including on and off rental dates, rates and all ancillary charges, amendments, suspensions (ensuring prompt collection of equipment), terminations (ensuring all ancillary charges are made), filing of contracts and related paperwork, and checking invoices and credit memos against contract filesHandles customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt RentalsSupports sales and marketing efforts by performing prospecting calls, forwarding sales leads and incoming inquiries to the sales group, and acting as a liaison for marketing in respect to product promotions and frequent renter programsRecords details of calls in phone log and maintains lost rent logsReviews daily management reports and provides regular feedback to Profit Center Manager regarding fleet and merchandise inventory, as well as pricingManages projects undertaken at the Profit Center which may include management of all labor and materials to maximize profitability and meet all customer and safety requirementsParticipates in After Hours and Emergency Response efforts including local and regional responses as well as participation in national event response effortsFollows Standard Operating ProceduresEnsures all activity and customer transactions are performed within Sunbelt safety policiesTrains other employees as needed; may serve in a lead capacity to other CSRsSupports management in training of other employeesMay be responsible for other tasks, including stocking and maintaining store showroom merchandise, ordering and receiving equipment, loading and unloading equipment, dispatching, timekeeping, and/or performing basic maintenance to equipmentCommunicates clearly and concisely with customers, colleagues, shop, drivers, and other Sunbelt locationsPerforms other duties as assigned by the managerEducation or experience that prepares you for success:

High School diploma or GED requiredFamiliarity with various types of construction/industrial tools & equipmentKnowledge/Skills/Abilities you may rely on:Previous equipment rental industry experienceKnowledge about parts and equipmentSolid computer and administrative skillsWe Take Care of Our People - join our team now, you will be able toEnjoy competitive wages and a comprehensive benefits programRRSP matching programPaid vacation and sick daysSafety boots reimbursement ($175/year)Develop new skills for a career track in service of operation managementWe promote from within, you can explore your career and get prepared for various rolesOpportunity to become an operational/service manager and/or advance into branch leadership.

Experience high employee fulfillment with our support and empowermentWork with an incredible team of people in a safety-driven cultureThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.

The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Reasonable accommodation may be made to comply with applicable laws.

If you have done any of the following roles, wed love to hear from you:

Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand AmbassadorAlthough we appreciate all who apply we will contact only those candidates who meet our requirements.

Sunbelt Rentals requires applicants to undergo a background verification process prior to commencing employment with the company. Employment with Sunbelt Rentals is contingent on the satisfactory completion of a pre-employment background check.

Sunbelt Rentals a proud supporter of military families and an equal opportunity employer women, people with disabilities, Aboriginal peoples, and visible minorities are welcome to apply.

EAST21Gear up for an exciting careerBase Pay Range:
$ Job Description Join Our TeamSunbelt Rentals strives to be the customer's first choice in the equipment rental industry.

From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment.

Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff.

Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth.

If you are interested in pursuing a rewardingcareer, we invite you to review our opportunitiesJob Description SummarySunbelt Rentals the fastest growing rental business in Canada is seeking an Equipment Rental Specialist YouThe Equipment Rental Specialist is an inside sales role responsible for supporting telephone and walk-in customers with rentals of all types of construction/industrial equipment.

This position is considered the Companys front line of contact with the customer, whose purpose is to understand customer equipment needs, negotiate and place orders.

The role also requires strong administrative skills and an ability to always deliver customer satisfaction through a professional attitude. Our double-digit growth and internal promotion rate mean we are constantly looking to add top performers to our team.


Position Responsibilities:

Determines/understands customer equipment needs through questioning and qualifying; provides alternative equipment suggestions to customers if appropriate based upon information obtained using an extensive knowledge of all equipment availableNegotiates price and volume of original orders by maximizing rate and volumePlaces high volumes of equipment orders by obtaining customer information (checking customer account or obtaining credit application for new customer); finalizes details about when, where and what equipment is required; selects equipment/merchandise from inventory and places the rental/purchase order in the computer system; organizes transportation for orders (i.e.

coordinates deliveries and collections while optimizing the use of transport); processes cash rentals (complete identity checks, obtain prepayment and deposit, if required)

Secures equipment by checking availability of equipment with shop (performs research to determine when unavailable equipment will become available); provides adequate notice to Dispatch and Service Departments for upcoming equipment requirements; coordinates with other PCs when necessary to secure equipmentAdministers rental contracts (new and existing) including on and off rental dates, rates and all ancillary charges, amendments, suspensions (ensuring prompt collection of equipment), terminations (ensuring all ancillary charges are made), filing of contracts and related paperwork, and checking invoices and credit memos against contract filesHandles customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt RentalsSupports sales and marketing efforts by performing prospecting calls, forwarding sales leads and incoming inquiries to the sales group, and acting as a liaison for marketing in respect to product promotions and frequent renter programsRecords details of calls in phone log and maintains lost rent logsReviews daily management reports and provides regular feedback to Profit Center Manager regarding fleet and merchandise inventory, as well as pricingManages projects undertaken at the Profit Center which may include management of all labor and materials to maximize profitability and meet all customer and safety requirementsParticipates in After Hours and Emergency Response efforts including local and regional responses as well as participation in national event response effortsFollows Standard Operating ProceduresEnsures all activity and customer transactions are performed within Sunbelt safety policiesTrains other employees as needed; may serve in a lead capacity to other CSRsSupports management in training of other employeesMay be responsible for other tasks, including stocking and maintaining store showroom merchandise, ordering and receiving equipment, loading and unloading equipment, dispatching, timekeeping, and/or performing basic maintenance to equipmentCommunicates clearly and concisely with customers, colleagues, shop, drivers, and other Sunbelt locationsPerforms other duties as assigned by the managerEducation or experience that prepares you for success:

High School diploma or GED requiredFamiliarity with various types of construction/industrial tools & equipmentKnowledge/Skills/Abilities you may rely on:Previous equipment rental industry experienceKnowledge about parts and equipmentStrong customer service & telephone skillsSolid computer and administrative skillsWe Take Care of Our People - join our team now, you will be able toEnjoy competitive wages and a comprehensive benefits programRRSP matching programPaid vacation and sick daysPrescription coverage, dental care, vision care, short & long-term disability coverageSafety boots reimbursement ($175/year)Develop new skills for a career track in service of operation managementWe promote from within, you can explore your career and get prepared for various rolesOpportunity to become an operational/service manager and/or advance into branch leadership.

Experience high employee fulfillment with our support and empowermentWork with an incredible team of people in a safety-driven cultureThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.

The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Reasonable accommodation may be made to comply with applicable laws.

If you have done any of the following roles, wed love to hear from you:

Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand AmbassadorAlthough we appreciate all who apply we will contact only those candidates who meet our requirements.

Sunbelt Rentals requires applicants to undergo a background verification process prior to commencing employment with the company. Employment with Sunbelt Rentals is contingent on the satisfactory completion of a pre-employment background check.

Sunbelt Rentals a proud supporter of military families and an equal opportunity employer women, people with disabilities, Aboriginal peoples, and visible minorities are welcome to apply.

EAST21Gear up for an exciting careerBase Pay Range:
$ Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network.
Gear up for an exciting careerSunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position.

In order for the employee to get a referral bonus they need to contact their regional recruiter.#J-18808-Ljbffr