Chief of Staff - Palo Alto - Reinforce Labs, Inc.

    Reinforce Labs, Inc.
    Reinforce Labs, Inc. Palo Alto

    1 week ago

    Description

    About Reinforce Labs

    Reinforce Labs is at the forefront of AI-driven safety solutions. We're an early-stage B2B SaaS company building AI-powered products for enterprise teams. We empower our customers to build safer products by leveraging cutting-edge AI technology. Our innovative platform detects and mitigates a wide range of AI adoption risks across safety, security and compliance.

    Role Overview

    We are hiring an ops-heavy Chief of Staff to work directly with the CEO and serve as a force multiplier across company operations and strategic execution. This role owns the operational backbone of the company — people, finance, vendors, and internal processes — while also contributing to company-level strategy, partnerships, and investor engagement.

    This is a hands-on role for someone who enjoys building structure from scratch, operating in ambiguity, and helping an early-stage company scale responsibly. A key objective of this role is helping prepare the company for Series A readiness by the end of the year.

    Core Responsibilities

    Company Operations & Administration

    • Own day-to-day operational functions including legal coordination, payroll, benefits, and insurance management
    • Fully support HR operations end-to-end from onboarding, to equipment management to offboarding
    • Manage relationships with external providers (legal counsel, accountants, payroll, insurance brokers)
    • Ensure compliance across employment, tax, and corporate requirements
    • Build lightweight but scalable internal processes and documentation. Assist with creating and organizing artifacts (decks, docs, etc) for smooth ongoing internal communications

    Finance & Accounting Support

    • Manage vendor onboarding, contracts, invoicing, and payments
    • Track expenses and support budgeting and cash-flow visibility
    • Coordinate with external accountants on taxes, filings, and R&D / research tax credits
    • Support financial hygiene needed for diligence and fundraising readiness

    Stakeholder & CEO Support

    • Support investor relations logistics, including data room preparation, updates, and meeting coordination
    • Assist with customer, partner, and board communications as needed
    • Act as a trusted extension of the CEO for follow-ups, coordination, and execution

    Cross-Functional & Ad-Hoc Execution

    • Provide operational and analytical support across marketing, sales, product, and operations
    • Be a force multiplier for hiring needs, including resume screens, first round interviews, and lead generation
    • Drive cross-functional initiatives to completion by managing timelines, owners, and execution
    • Take ownership of special projects that cut across teams

    Strategic & Growth-Oriented Responsibilities

    (Scope scales with experience and company needs)

    Investor Engagement & Fundraising Support

    • Help identify, track, and engage potential investors
    • Support outbound investor interest through research, outreach coordination, and follow-ups
    • Prepare strategic narratives, materials, and data needed for fundraising conversations

    Strategic Enterprise Partnerships

    • Assist in identifying and developing strategic enterprise partnerships with large companies
    • Support partnership discussions, coordination, and execution (non-sales)
    • Help structure and operationalize partnerships once agreed upon

    Company Strategy & CEO Partnership

    • Act as a thought partner to the CEO on strategic direction, prioritization, and trade-offs
    • Support market analysis, competitive research, and strategic planning
    • Translate high-level strategy into concrete plans and execution across teams

    Series A Readiness

    • Establish operational, financial, and organizational rigor expected by Series A investors
    • Prepare core diligence materials (financials, contracts, cap table coordination, policies)
    • Improve internal reporting, metrics, and operational visibility
    • Ensure the company presents as organized, credible, and execution-driven to external stakeholders

    Qualifications

    • 4–8+ years of experience in operations, business operations, consulting, finance, strategy, product, or similar generalist roles
    • Strong operational instincts with the ability to zoom out strategically when needed
    • Comfortable handling sensitive information with discretion
    • Highly organized, proactive, and execution-oriented
    • Startup or high-growth environment experience strongly preferred

    What Success Looks Like

    • The CEO gains leverage across both execution and decision-making
    • Core operations run smoothly without constant CEO involvement
    • Strategic initiatives move forward with clarity and momentum
    • The company is operationally and strategically ready for Series A fundraising

    Why Reinforce Labs?

    At Reinforce Labs, you'll be part of an innovative team that is shaping the future of responsible AI. We offer a collaborative, dynamic environment where your contributions will directly impact the safety of users worldwide. If you're passionate about using technology to make the digital world safer, we'd love to hear from you.


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