Lead Pharmacy Technician - Minneapolis, United States - Department Of Veterans Affairs

Description

Summary

The Lead Outpatient Pharmacy Technician is responsible for coordinating outpatient medication management in outpatient operations dispensing areas, delivering excellent customer service, and providing the Outpatient Pharmacy technician team support and guidance. The incumbent will use appropriate judgment and skills to complete technical functions and provide cross coverage in multiple areas.

Duties

Major Duties:

• Prepares and fills mail out and window prescriptions including controlled substances.
• Conducts controlled substance inventories and maintains inventory records, if applicable.
• Maintains good workflow patterns to keep outpatient prescription waiting times at appropriate levels.
• Is familiar with a variety of pharmaceutical products including supply items available and is aware of the general process for procurement.
• Responsible for assisting in planning, organizing, and reviewing daily operational work and providing support and guidance to pharmacy technician staff.
• Provides support and direction in developing schedule, planning, and rotating duties of pharmacy technician staff.
• Assesses workload volume throughout the day, identifying areas where support is needed and makes staffing adjustments to meet organizational goals.
• Monitors workflow patterns to keep drug distribution in accordance with the necessary requirements.
• Assists with the training, orientation, and re-training (if needed) of employees in the Outpatient Pharmacy according to the Pharmacy Department competencies, policies, and procedures.
• Responsible for ensuring compliance with policies and procedures.
• Assists in documenting employee mandatory training and bringing any deficiencies to the attention of a supervisor.