Cisco FTD Support Engineer - Morrisville, NC

Only for registered members Morrisville, NC, United States

3 weeks ago

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Job summary

We are looking for a highly motivated and customer-focused Support Engineer to join our Firewall Upgrade Support team.
This role is centered around assisting customers in using an automation tool designed for Firewall Upgrade Risk Analysis, specifically with Cisco FTD platforms.
The ideal candidate will have a strong understanding of firewall platforms, especially Cisco FTD, and the associated upgrade process. You will act as the primary point of contact for customers using the backend risk assessment automation tool-helping them troubleshoot issues, understand outputs, and successfully plan or execute upgrades.
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