pharmacy clerk - Garrison, MN , USA, United States - Riverwood Health Care

Description

POSITION SUMMARY Responsible for registration of patients, insurance verification, communication of services available.# Handles routine patient inquiries. Ability to handle incoming and outgoing phone calls.

This position provides care for, or assistance to, patients of all ages, including newborns, pediatrics, adolescents, adults, and older adults.#
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED). Experience with automated systems preferred.# Basic typing and clerical skills. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Process incoming and outgoing calls efficiently, politely and as quickly as possible Greet and direct guests and patients Maintain up to date knowledge of register Ability to demonstrate processes of financial transactions via register or similar.

Promote customer service by demonstrating polite, cooperative and respectful behavior to both internal and external customers Assume responsibility for completing mandatory educational requirements Promote service excellence by demonstrating polite, cooperative and respectful behavior to both internal and external customers Assume responsibility for completing mandatory educational requirements Safeguard security and confidentiality of data/information according to HIPAA guidelines Carry out duties safely and use safety devices provided to protect self and others.# Report safety hazards as appropriate.

Why Choose Riverwood Healthcare Center? Riverwood Healthcare Center is a 25-bed Critical Access hospital with three full-service clinics in Aitkin, McGregor, and Garrison.

Come grow with us Riverwood is expanding and building a state-of-the-art surgical center with a completion date of 2024. Just two hours from the Minneapolis-St.

Paul metro, this is an opportunity to live and work where others play in the heart of Minnesota#s Northwoods and beautiful lakes country.

Enjoy access to an abundance of natural wonders, including lakes, rivers and streams, state parks, wildlife refuges, and ATV and bike trails for all your outdoor recreational activities.

The work culture at Riverwood reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another. Our goal is to deliver healthcare from the heart to every patient every day.

Join our team in delivering outstanding patient care, from robotic assisted, minimally invasive surgery to comprehensive specialty services and convenient primary care for all ages.

For more information, visit Riverwood is an equal-opportunity employer.

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ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Process incoming and outgoing calls efficiently, politely and as quickly as possible.

Greet and direct guests and patients.

Maintain up to date knowledge of register.

Ability to demonstrate processes of a financial transactions via register or similar.

Promote customer service by demonstrating polite, cooperative and respectful behavior to both internal and external customers.

Assume responsibility for completing mandatory educational requirements.

Promote service excellence by demonstrating polite, cooperative and respectful behavior to both internal and external customers.

Assume responsibility for completing mandatory educational requirements.

Safeguard security and confidentiality of data/information according to HIPAA guidelines.

Carry out duties in a safe manner and use safety devices provided to protect self and others. Report safety hazards as appropriate.


Follows ICURE values detailed below:

• Integrity †Employees are required to demonstrate a high level of integrity when working with patients and others
• Customer Service †Employees are required to conduct themselves in a manner that promotes customer service and satisfaction
• Unity †Employees are expected to establish and maintain effective working relationships with their co-workers, supervisors, subordinates, patients and members of the public
• Respect/Compassion †Employees are required to demonstrate respect, compassion and empathy towards patients and others
• Excellence/Passion †Employees are expected to perform their duties and assist others as needed to provide the highest quality of care for patients and others.

SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities.


QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent customer service, flexible work hours, multi tasking, preparing mailings, bagging prescriptions

EDUCATION and/or EXPERIENCE

High School diploma or general education degree (GED); Experience with automated systems preferred. Basic typing and clerical skills.


LANGUAGE SKILLS
Ability to communicate clearly and concisely, both orally and in writing. Ability to compose correspondence from oral or written instruction. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

None


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; talk and hear.

The employee is frequently required to walk. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and risk of electrical shock.

The noise level in the work environment is usually moderate.


ACKNOWLEDGEMENT

I have read and understand the above job description and am able to perform the essential functions for the position of Clerk I †Pharmacy Clerk.

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