- Understanding clients' products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
- Keeping a record of customer interactions, processed orders, and service schedules
- Taking initiative and demonstrating a "can-do" mindset, meeting challenges head-on no matter how difficult or stressful situations become
- Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
- Managing a team of Junior Customer Service Representatives
- Minimum of a high school diploma
- At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant
- Ability to recognize, apply, and explain your product or service knowledge
- Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
- Be an effective problem solver
- Outgoing personality with a passion for helping others
- Passion for increasing in-person hospitality skill set to build better relationships
- Excellent communications skills
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Customer Service Representative
4 days ago
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Member Service Representative
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Customer Service Representative
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Customer Service Representative
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Guest Service Representative
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Customer Service Representative
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Service BDC Representative
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customer service representative
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Family Dollar Indian Trail, United StatesFamily Dollar IDLEWILD RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...
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Entry Level Customer Service Representative
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Guest Service Representative
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Service BDC Representative
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Member Service Representative 2: Brace YMCA
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Member Service Representative 2: Brace YMCA
3 weeks ago
YMCA of Greater Charlotte Matthews, United States· The Member Service Representative needs to be courteous, approachable and non-intimidating. He/ she should treat members as good friends or family members and always maintain a positive attitude. Handle all inquires and situations at the Member Service Desk. · Be sensitive to ...
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Service Representative
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Customer Service Representative
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Technical Service Representative
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Customer Service Representative
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Customer Service Representative
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Liberty Medical Specialties Monroe, United States Full timeJob Description · Job DescriptionSalary: · Liberty Medical Specialties, Inc. - a leading provider of home medical equipment, supplies and services - is looking for a full time Customer Service Representative in Monroe, NC · The position of Customer Service Representative (CSR) p ...
Customer Service Representative - Indian Trail, United States - Vantage Concepts
Description
Job Description
Job DescriptionThe consumer comes first within the hospitality industry and that is no exception at Vantage Concepts. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Service Representative's hospitality will be the difference between their encounter being just average or an exceptional one.
Like the hospitality industry, the primary purpose of the Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client's customers. As a Customer Service Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.
The responsibilities and tasks of the Customer Service Representative consist of:
We want someone in the Customer Service Representative role whose qualifications include:
As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Customer Service Representatives to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process.
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