Manufacturing Customer Service Specialist - Detroit Lakes, MN
2 weeks ago

Job summary
We are looking for a Customer Service Specialist to support our SJE Rhombus brand.The job:
Accurately and professionally correspond with customers via phone and email. Answer product/service questions, provide delivery status updates and tracking information, resolve issues in a timely manner and engage other departments within the company as needed. Process standard catalog product orders by entering data into our ERP system, entering commissions and sending confirmations to customers.
- Be extremely detail oriented
- Possess excellent verbal and written interpersonal skills to communicate with internal and external customers
Job description
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