desktop/help desk technician - Menominee, United States - Randstad

Description

desktop/help desk technician.

menominee , michigan

posted april 16, 2024

job details

summary

$19 - $20 per hour

contract

associate degree

category computer and mathematical occupations

reference1049140

job details


job summary:
Must Haves

Help Desk experience

Experience troubleshooting printers/computers

Ability to work on-site

Good communication

Candidate is responsible for assisting in the creation and support of IT Solutions that enable Anchor Coupling success.


Education/Experience:
Computer-related or Engineering-related four year College or University Degree (or equivalent) desired. Three years relevant experience required. Progressively responsible IT job-related experiences.

Skills and Competencies:
Knowledge of the latest technology in programming languages, computing hardware and software and current development processes and tools.

Ability to work both independently and with a cooperative team on complex projects that may span multiple infrastructure components or applications.

Major Job Duties and Responsibilities:
Working directly on application / technical problem identification and resolution, including off-shift and weekend support functions. Participating in integrated testing and user acceptance of application or infrastructure components. Working with vendors on the integration of purchased application(s) and/or infrastructure. Designing and implementing processes, or process improvements, to aid in development and support.

Set up user accounts for system access, Windows domain, lotus notes, etc.

Maintain server backup for data integrity and data restoration

Maintain file, print, and application servers including CITRIX terminal servers

Set up new users for the PBX/Phone System, account access new numbers

Maintain audix message system, user database, backup and restores. Set up new users.

Position manages the completion of their own work assignments and coordinates work with others. Communication and customer service focus are necessary. Ability to listen to others is important to the position.

• Set up user accounts for system access, Windows domain, lotus notes, etc.
• Maintain server backup for data integrity and data restoration

Maintain file, print, and application servers including CITRIX terminal servers

Set up new users for the PBX/Phone System, account access new numbers

Maintain audix message system, user database, backup and restores. Set up new users.

Position manages the completion of their own work assignments and coordinates work with others. Communication and customer service focus are necessary. Ability to listen to others is important to the position.

*Will possibly receive phone calls at night.


location:
Menominee, Michigan


job type:
Contract


salary:
$ per hour

work hours: 8am to 5pm


education:
Associates


responsibilities:

Major Job Duties and Responsibilities:
Working directly on application / technical problem identification and resolution, including off-shift and weekend support functions. Participating in integrated testing and user acceptance of application or infrastructure components. Working with vendors on the integration of purchased application(s) and/or infrastructure. Designing and implementing processes, or process improvements, to aid in development and support.

Set up user accounts for system access, Windows domain, lotus notes, etc.

Maintain server backup for data integrity and data restoration

Maintain file, print, and application servers including CITRIX terminal servers

Set up new users for the PBX/Phone System, account access new numbers

Maintain audix message system, user database, backup and restores. Set up new users.

Position manages the completion of their own work assignments and coordinates work with others. Communication and customer service focus are necessary. Ability to listen to others is important to the position.

7:00-2:00 or 7:00-3:00.

• Set up user accounts for system access, Windows domain, lotus notes, etc.
• Maintain server backup for data integrity and data restoration

Maintain file, print, and application servers including CITRIX terminal servers

Set up new users for the PBX/Phone System, account access new numbers

Maintain audix message system, user database, backup and restores. Set up new users.

Position manages the completion of their own work assignments and coordinates work with others. Communication and customer service focus are necessary. Ability to listen to others is important to the position.

*Will possibly receive phone calls at night.


qualifications:

Experience level:
Entry Level

Minimum 2 years of experience


Education:
Associates


skills:
Technical (3 years of experience is required)

Technical Support (3 years of experience is required)

Help Desk (3 years of experience is required)

WindowsEqual Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.