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    Onboarding Specialist - Salem, United States - Clinch

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    Description
    Who You'll Work For
    REEF's mission is to connect the world to your block.
    We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

    With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in United States, Canada, and has a growing presence in Europe.

    Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

    What You'll Do

    The Onboarding Specialist supports the onboarding process for the Retail Operations teams and acts as a liaison for field office support.

    This position will be the point-of-contact for Retail new hires and have a key role in driving consistency in the onboarding process and set standards.

    Owns the new hire recruitment and onboarding process within the

    Retail

    Operations team.
    Owns the Onboarding and Training curriculum and facilitates onboarding & training to new

    retail

    team members.
    Prepares onboarding kits (e.g. stationary, T-shirts and mugs).
    Gathers and processes employment and I-9 paperwork.
    Informs employees on their first tasks (e.g. which programs to download and how to activate their accounts)
    Ensures new hires have technical assistance to properly set up their hardware and software
    Distributes manuals, passwords and guidelines
    Supports Launch leadership with staffing and development needs

    Builds and facilitates regular trainings around process changes and key systems, including the creation and execution of knowledge quizzes as needed.

    Tracks department staff changes & movements and updates the necessary systems accordingly in coordination with Human Resources
    Creates and facilitates team specific recognition, engagement, & social programs.
    Acts as a resource for cross-departmental knowledge on the team.
    Coordinates and understands new cross-functional processes and properly communicates to the PaaS team.
    Acts as the key communicator for the team regarding large scale assignments, needs, and announcements.
    Acts as a source of empathy and neutrality between the different business verticals leadership and the field members.

    Travels as needed to Market Service Areas (MSAs) for onsite training and/or to the Corporate Office for strategic planning sessions as needed.

    Other duties may be assigned and modified by manager

    What We Want From You:
    Excellent interpersonal and communication (verbal and written) skills.
    People management skills preferred.
    Excellent analytical and problem-solving skills.
    What We'll Provide
    Medical
    Dental
    Vision
    Life and Disability
    401K
    Paid Time Off (PTO)

    PHYSICAL DEMANDS:


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
    Work is performed in a professional office environment.

    WORKING CONDITIONS:
    Work is performed indoors for extended periods of time including up to the entire duration of shift.
    REEF Technology is an equal opportunity employer, and we value diversity at our company.

    REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

    REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

    #J-18808-Ljbffr


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