- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
- Fluent in English
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- At least 18 years of age (where applicable)
- High School diploma or equivalent, preferred
- Understands and exceeds guest expectations, needs and requirements
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Develops and maintains relationships with team members
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
-
Shift Leader
3 weeks ago
34090 - JM Williamsville Buffalo, United StatesJob Description · Job DescriptionCrew Member/Shift Leader At JM Williamsville LLC (dba Jersey Mike's Subs), we believe in Jersey Mike's Mission Statement: Giving...Making a Difference in Someone's Life. We believe in giving your best to your Community, Team Members and our Custom ...
-
Shift Leader
1 week ago
Insomnia Cookies Buffalo, United StatesAs a Shift Leader at our Buffalo store located at 1300 Sweet Home Rd, Amherst, NY 14228, you are the captain of our bakery day or night You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leader ...
-
Shift Leader
3 weeks ago
JM Tonawanda NY Buffalo, United StatesJob Description · Job DescriptionCrew Member/Shift Leader At JM Tonawanda LLC (dba Jersey Mike's Subs), we believe in Jersey Mike's Mission Statement: Giving...Making a Difference in Someone's Life. We believe in giving your best to your Community, Team Members and our Customers. ...
-
Shift Leader
2 weeks ago
Brueggers Bagels Buffalo, United StatesBruegger's Bagels - 100 Plaza Drive [Shift Manager] As a Shift Leader at Bruegger's Bagels, you'll: Work directly with the General Managers; Train and lead Team Members to understand the goals and expectations; Achieve daily sales goals; Maintain and promote a consistent and supe ...
-
Shift Leader
4 weeks ago
Wegmans Food Markets Buffalo, United StatesLocation: · 370 Orchard Park Road West Seneca, NY 14224 · Availability Requirement for this role: · Morning, afternoon, evening (includes weekends). · Age Requirement: · Must be 18 years or older · Time Type: · Full time · Pay Range: · $17 - $18 / hour · Why Work Here ...
-
Shift Leader
3 weeks ago
Wegmans Buffalo, United StatesSchedule: Part time · Availability: Morning, Afternoon, Evening (Includes Weekends). · Age Requirement: Must be 18 years or older · Location: West Seneca, NY · Address: 370 Orchard Park Road · Pay: $ $16 / hour · Job Posting: 05/15/2024 · Job Posting End: 06/06/2024 · Job ...
-
Overnight Shift Leader
4 weeks ago
Wegmans Food Markets Buffalo, United StatesPossess an understanding of the products offered in the department. Maintain the overall appearance of the department, product, sustaining product levels throughout the day, properly shrinking outdated product, checking expiration dates, ensuring she Shift Leader, Night Shift, Sh ...
-
Shift Operations Leader
3 weeks ago
Wegmans West Seneca, NY, United StatesSchedule: Full time · Availability: Morning, Afternoon, Evening (Includes Weekends). · Age Requirement: Must be 18 years or older · Location: West Seneca, NY · Address: 370 Orchard Park Road · Pay: $17 - $18 / hour · Job Posting: 05/01/2024 · Job Posting End: 06/01/2024 · J ...
-
DSP - Shift Leader
1 week ago
Cantalician Center for Learning Buffalo, United StatesDSP - Shift Leader · Division: · Residential · FLSA Status: · Non-Exempt · Wage Grade: · 6 · Summary of Duties · The shift leader provides leadership and supervision to the direct care staff in the residential facility. The shift leader ensures that residential habilitati ...
-
Shift Operations Leader
3 weeks ago
Dairy Queen Buffalo, NY, United StatesYou are applying for a job with a franchisee of the Dairy Queen system and not American Dairy Queen Corporation or International Dairy Queen, Inc.The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-re ...
-
Shift Leader
2 weeks ago
Wegmans Cheektowaga, United States Full timeDescription · : At Wegmans, we strive to help our customers live healthier better lives through food. As a Bakery department coordinator, you'll work with a team across all areas of the bakery, to deliver incredible service and prepare fresh, great tasting bakery items for our c ...
-
Shift Leader
3 days ago
Wegmans Depew, United StatesPossess an understanding of the products offered in the department. Maintain the overall appearance of the department, ensure fresh product and levels are sustained, items are well-merchandised in innovative, eye-appealing displays and stocked in cor Shift Leader, Shift Lead, Lea ...
-
Shift Leader
1 week ago
Kwik Trip North Tonawanda, United StatesKwik Trip Niagara Falls Blvd. [Retail Shift Supervisor] As a Shift Leader at Kwik Trip, you'll: Assist the location Manager and Assistant Manager in the operations of the store and help in the development of new employees; Account for all shift and daily transactions; Be responsi ...
-
Shift Leader
1 day ago
Dunkin' Getzville, United StatesWe are looking for Shift Leaders to join our Dunkin' team · Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motiv ...
-
Shift Leader
5 days ago
Kwik Trip Gowanda, United StatesKwik Trip - 290 Buffalo Street [Retail Shift Supervisor] As a Shift Leader at Kwik Trip, you'll: Assist the location Manager and Assistant Manager in the operations of the store and help in the development of new employees; Account for all shift and daily transactions; Be respons ...
-
Shift Operations Leader
3 weeks ago
Wegmans Amherst, NY, United StatesSchedule: Full time · Availability: Morning, Afternoon, Evening (Includes Weekends). · Age Requirement: Must be 18 years or older · Location: Amherst, NY · Address: 675 Alberta Drive · Pay: $ $16 / hour · Job Posting: 05/06/2024 · Job Posting End: 06/06/2024 · Job ID: R0209 ...
-
Shift Leader
6 days ago
Denny Brookville, United StatesDenny's - 246 Allegheny Blvd [Restaurant Shift Supervisor] As a Shift Leader at Denny's, you'll: Be responsible for restaurant operations (labor, inventory variance) during assigned shifts; Delegate in a way that encourages teamwork during a shift; Provide production direction to ...
-
Shift Leader
5 days ago
Wingstop Westerville, United StatesWingstop - 544 South State Street - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for ...
-
Shift Operations Leader
3 weeks ago
Wegmans West Seneca, NY, United StatesSchedule: Part time · Availability: Morning, Afternoon, Evening (Includes Weekends). · Age Requirement: Must be 18 years or older · Location: West Seneca, NY · Address: 370 Orchard Park Road · Pay: $ $16 / hour · Job Posting: 05/15/2024 · Job Posting End: 06/06/2024 · Job I ...
-
Shift Leader
3 weeks ago
Wegmans Depew, NY, United StatesSchedule: Full time · Availability: Morning, Afternoon, Evening (Includes Weekends). · Age Requirement: Must be 18 years or older · Location: Depew, NY · Address: 651 Dick Road · Pay: $17 - $18 / hour · Job Posting: 05/01/2024 · Job Posting End: 06/01/2024 · Job ID: R0 ...
Shift Leader - Buffalo, United States - Dunkin'
Description
We are looking for Shift Leaders to join our Dunkin' team
Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience.
Responsibilities:
Operational Excellence:
Profitability:
Skills and Qualifications:
Competencies:
Passion for:
Problem Solving and Decision Making:
Interpersonal Relationships & Influence:
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high-energy environment where you get to interact with loyal customers every day.
Join our team today By applying to work at one of our Dunkin' locations, you are applying to work for the PAGE Ventures franchisee of Dunkin', which owns and operates several other locations.
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.