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- Actively work with already established referral accounts and originate residential mortgage loans with company's mortgage products to meet established loan quality and production goals.
- Responds in a timely and professional manner to customer inquiries and customer referrals that are generated through established contacts or business channels. Converts companyprovided leads into personal appointments.
- Able to guide, mentor and manage 2 or more Loan Originators.
- Conducts interviews with prospective borrowers in order to analyze financial and credit data and determines customer financing objectives. Advises customers of advantages and disadvantages of loan products and pricing and gathers any additional information required.
- Manage overall customer interaction and interfaces with all parties involved on each individual loan from application to closing, including but not limited to counseling and prequalifying potential homeowners.
- Obtains all necessary supporting documents and collects the appropriate fees.
- Negotiates terms, structures loan financing based on risk considerations, and presents credits for approval to appropriate levels of authority within company.
- Maintains a thorough knowledge of lending programs, policies, procedures and regulatory requirements. Mentor and manage other Loan Originators through policies of new products.
- Explains the available loan program and rate options to customers and advises customers on options for locking in a rate and loan program. When customers want to lock in a rate and program, the LO or Branch Manager documents the customer's request to lock and confirms the locked rate/program with the Secondary Marketing Department.
- Provides monthly projections for production on a timely basis.
- Branch Manager will partner with Mortgage Assistants' and other team members to provide guidance around all aspects of the sales process.
- Participates in internal meetings and required training. Introduce new policies for new products.
- Manages a P&L (optional)
- Maintains a professional image and demonstrates an understanding of and follows all company Policies and Procedures.
- Active Mortgage Originator license through NMLS# required in all states in which loans are originated.
- Excellent written and verbal communication skills
- Provides strong customer service to internal and external customers.
- Ability to develop positive relationships with Business Referral, LO's Borrowers and staff.
- Exceptional organization and time management skills. Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Independent, self-starting, team player with a positive attitude.
- Ability to read, analyze, and interpret financial data.
- Proficient PC skills to include Excel, Word, and Microsoft Outlook.
- Experience utilizing laptop technology for communication purposes including accessing rate, credit and loan status information.
- Experience with Encompass/ Optimal Blue/ DU/ LP/ and major origination systems a big plus.
- Working knowledge of mortgage industry, products, lending practices, and regulatory (federal and state) guidelines.
- Working knowledge of mortgage origination process, FNMA, FHA, VA, RD, and SAFE ACT guidelines.
Branch Manager - Los Angeles, United States - SummitHR
Description
Reach out to us if you:
Minimum of 3 years of mortgage experience for both FHA and or VA and conventional loans with a proven track history of management and or mentorship training.
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