Mortgage Loan Officer - Duluth - Robert Half

    Robert Half
    Robert Half Duluth

    11 hours ago

    Banking / Loans
    Description

    Mortgage Loan Officer — On‑Site | Duluth, GA

    Full-Time | On-Site Monday–Friday

    Reports to: Chief Lending Officer

    Join a mission‑driven credit union committed to helping members achieve homeownership with clarity, integrity, and exceptional service. We're looking for a motivated Mortgage Loan Officer who thrives in a member‑focused environment and excels at guiding borrowers through a smooth, transparent lending experience.

    What You'll Do

    Member Engagement & Loan Origination

    • Meet with members to understand needs and provide personalized mortgage options
    • Guide borrowers from application to closing with stellar communication
    • Review financial data (income, credit, DTI) to determine loan eligibility
    • Recommend mortgage products aligned with member goals

    Loan Processing & Compliance

    • Prepare and submit complete, accurate loan files to underwriting
    • Address underwriting conditions quickly and professionally
    • Ensure compliance with federal/state regulations, NCUA standards, and internal policies
    • Maintain detailed documentation in Encompass (preferred) or other LOS platforms

    Collaboration & Communication

    • Partner with Mortgage Loan Processors to ensure complete, timely files
    • Coordinate with appraisers, title companies, real estate agents, attorneys, and internal teams
    • Keep members informed at every stage of the loan lifecycle

    Business Development

    • Build strong relationships with realtors, builders, and referral partners
    • Represent the credit union at community events and real estate functions
    • Stay current on mortgage rates, guidelines, and industry trends

    Essential Functions

    • Interview applicants and clearly explain loan programs and qualification criteria
    • Evaluate credit histories, financial statements, and risk factors
    • Ensure lending activities comply with all regulatory and CU policies
    • Deliver outstanding member service with professionalism and accuracy

    What You Bring

    Education

    • High School Diploma or GED required
    • Bachelor's in Finance, Business, or related field preferred

    Skills & Technical Knowledge

    • Strong understanding of mortgage lending, underwriting, and compliance
    • Knowledge of real estate closing procedures
    • Proficiency in LOS systems; Encompass experience is a plus

    Experience

    • 2+ years in mortgage lending or loan origination preferred
    • Prior experience as a Loan Officer or Mortgage Originator is highly desirable

    Core Strengths

    • Excellent interpersonal and communication skills
    • Highly organized and detail‑oriented
    • Strong analytical abilities
    • Able to manage multiple priorities independently

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