End User Services Specialist - San Antonio - Mount Indie

    Mount Indie
    Mount Indie San Antonio

    6 days ago

    Description

    Job Overview

    The End User Services (EUS) Specialist provides onsite Tier II technical support for end-user IT issues escalated from the Tier I Service Desk across supported locations.

    • Tier II Troubleshooting & Support: Resolve escalated incidents involving hardware, software, operating systems, and end-user networking issues.

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