MPH Recruitment - Asheville, United States - Mountain Area Health Education Center

Description

JOB SUMMARY:

This position works closely with staff and faculty at Asheville MPH, UNC Gillings, UNC Asheville, and MAHEC to develop, implement, and assess a strategic recruitment plan in order to meet enrollment objectives. Leads efforts through the joint partnership of UNC Asheville - UNC Gillings MPH Program while cultivating relationships to raise awareness and interest in the MPH program throughout WNC and beyond.

SPECIFIC RESPONSIBILITIES:

BUILD GENERAL AWARENESS AND GENERATE INTEREST IN ATTENDING THE MPH:

• Communicates with students about career services available through Gillings School of Global Public Health and UNC Asheville.
• Plans and leads alumni gatherings.
• Onboards students, staff, and adjunct faculty.
• Serves as liaison for facility-related and technology needs of program.
• Communicates externally: maintains social media, works with three institutions to promote news coverage of MPH program.
• Invoices UNC Gillings for MAHEC's MPH expenses.
• Researches and implements evidence-based graduate-education recruiting practices.
• Organizes and manages recruitment processes including giving input into and finalizing an annual strategic recruitment plan that includes activities scheduled each month and who is staffing.
• Maintains an ongoing, detailed log of activities, assessment of effectiveness of each, and lessons learned for future recruitment.
• Focuses on recruiting a diverse class (across experiences, age, gender, race/ethnicity, etc.) and implements equitable processes and decision-making (financial aid, scholarship awards, etc.).
• Works closely with UNC Asheville and UNC Gillings admissions staff to schedule, plan, and represent the program at recruitment events (virtual and in person), including Open Houses, Undergraduate information sessions, representing the program at various events, and tracking interactions.
• Plans media about UNC Asheville - UNC Gillings MPH Program faculty, staff, students, Stewarding Group, and activities.
• Requests and develops student, staff, alumni, and stewarding group profiles as well as testimonials about the program and photographs from students, instructors, preceptors, and other groups.
• Works closely with marketing staff at UNC Asheville, UNC Gillings, and MAHEC to adapt and place marketing materials and media (including posting), including coordinating social media posts, entering ads and other marketing efforts.
• Works closely with MPH program co-directors to ensure consistent messaging.
• Provides educational experiences about public health for organizations that may recruit, hire, or precept MPH students.
• Coordinates efforts with recruitment professionals across UNC Health Sciences at MAHEC.
• Develops recruitment strategies unique to mid-career populations that are likely to be attracted to a master of public health.
• Communicates about the program across a range of disciplines at regional colleges and universities.

SUPPORT PROSPECTIVE STUDENTS THROUGH APPLICATION PROCESS:

• Works closely with UNC Gillings Admissions staff to research, utilize, and implement best practices in recruitment and admissions efforts.
• Represents the MPH program to prospective students and various influencers.
• Serves as primary contact for prospective students in the interest stage and pre-application process to increase yield through the pathway.
• Guides applicants through application and matriculation processes.
• Interacts with potential applicants via phone and email.
• Drafts and sends regular emails and newsletters to prospective students at all stages of the recruitment process.
• Organizes, invites prospective students to, and leads Application Workshops and Admitted Student Day.
• Coordinates with UNC Gillings to schedule, let prospective students know about, and implement assistance for application fees.
• Maintains detailed records of each interaction with each prospective student to maintain high-touch recruiting.

This position will need to use a vehicle to conduct recruiting business throughout Western North Carolina regularly and occasionally in Chapel Hill or elsewhere in North Carolina.

This role description is a general description of the essential job functions. It is not intended to describe all the duties the Student and Operations Manager may perform.

KEY COMPETENCIES:

• Communication Skills

Effectively and respectably communicate with other individuals, whether it be a colleague, student, or prospective student and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best service possible to our students. Protect student confidentiality.

• Decision Making

Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.

• Knowledge of Public Health and Institutions of Higher Education

Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.

• Teamwork & Interpersonal Skills

Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.

• Organizational Values

Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.

• Analysis & Problem Solving

Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.

• Diversity, Equity & Inclusion

Seeks out cross-cultural experiences that encourage awareness and seeks feedback from diverse stakeholders. Ensures an equity mindset to carry out the mission in culturally relevant ways.

SPECIFIED SKILLS

• COMPUTER
  • Excellent skills in Google Docs and Microsoft Office Word, Excel, PowerPoint, and database applications required. Ability to manage electronic scheduling and email.
  • Excellent skills in navigating online software including zoom.
  • Proficiency in video conferencing using virtual platforms (zoom, WebEx, and/or Google Meet) required.
  • Ability to learn new software applications required.
  • Proficiency in Canva preferred.
• COMMUNICATION SKILLS:
  • Excellent interpersonal skills with individuals and comfort speaking before groups.
  • Ability to create a warm, welcoming environment for prospective students.
  • Strong organizational skills and strong follow through related to answering prospective students' questions and connecting prospective students to faculty, current students, and alumni.
  • Ability to work as an effective team member.
  • Excellent written and verbal skills
  • Ability to maintain strict confidentiality related to prospective and current students' grades and educational experiences.
  • Ability to balance multiple and sometimes competing requirements from multiple interested parties.
• FOREIGN LANGUAGE
  • Spanish speaking skills preferred.

PHYSICAL DEMANDS

• Must be able to lift up to 25 pounds in order to transport recruitment materials.
• Must be able to walk up to two miles when visiting campuses and distributing materials.

SUPERVISORY RESPONSIBILITIES:

• None.

EDUCATION AND EXPERIENCE

MINIMUM QUALIFICATIONS:

• Bachelors degree and 3 or more years of program management and student support experience. Fundamental understanding of public health and how it differs from healthcare.

PREFERRED QUALIFICATIONS:

• Masters degree.
• Three years experience working in higher education.
• One year experience working in a public health setting.
• Budget and finance experience in a complex system.

REQUIRED LICENSES:

• Valid driver's license required.

SCHEDULE:

• Expected to work onsite at MAHEC when not traveling for recruiting events.
• Hours will vary each week based on scheduled recruiting and program events; evening or weekend hours are regularly required; travel within WNC is frequent, and overnight travel to other parts of NC is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the program co-directors.

POSITION COMPENSATION:

$67,500

At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.

All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.

MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC Equal Opportunity Employer. Black, Indigenous, People of Color and Spanish/English bilingual persons are strongly encouraged to apply. With this in mind, studies show that women, gender diverse, and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description.

If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to for support in your job search process. You could be the talent we are seeking for this or other opportunities.