Medical Staff Associate, Medical Staff, Full-Time - Youngstown, OH, United States - Bon Secours Mercy Health

Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
**The Clerical Associate in Radiology works under the direction of the Office Supervisor in conjunction with the Radiology Manager. Obtains information to determine medical necessity is present for all testing prior to scheduling of exam(s). The Clerical Associate consults Radiologists, Technologists, or Management as needed to schedule. Is proficient and possesses knowledge of all computer applications relating to Radiology functions. Must be able to perform all secretarial/typing tasks as required. Is flexible with schedule to meet the operations needed for Radiology. High school graduate

• Medical Terminology

Computer Skills Required
**Medical/anatomy terminology, clerical, filing ability and experience in hospital or related setting preferred.

• Knowledge of Radiology practices preferred.

Computer Office skills

Knowledge and skill required to perform the job responsibilities for both technical and dimensional content.

• Computer Office skills (Microsoft Office, STAR and database applications, Computerized scheduling system)
• Medical and Anatomy terminology
• Knowledge of Radiology practices preferred
• Clinical, clerical/registration secretarial experience desired.
• Operates basic office equipment and machinery (Fax, PC, telephone, Xerox)
• The degree to which judgment and analysis must be exercised in planning, investigating issues, and evaluating alternative solutions to the challenges posed by the job. Makes decisions based on policy and/or consultation with coworker/team members
• Solutions generally based on past precedent with some risk-taking involved in developing new approach.

The potential impact of actions on results of Mercy Health and the jobs accountability for achieving results.
Impact activities on other work areas within the Radiology Department on a frequent basis

The extent to which the job requires cooperation and tact in meeting or influencing others by phone, correspondence, or personal contact.**+ Must maintain a high level of confidentiality due to strict confidentiality issues related to Radiology, which include Administrative management, personnel, patients, and physician-related issues.

PRINCIPAL JOB ACCOUNT-ABILITIES:

• Performs scheduling for the HM Radiology Department. Answers incoming radiology department telephone calls. Triages calls appropriately, and exhibits excellent customer service skills in answering and handling the telephone calls. Receives, screens, and delivers all messages to proper staff members.
• Performs medical necessity following protocol to ensure appropriate reimbursements. re-schedule, discussion of ABN, alternate medically necessary testing) when scheduling patients for radiology procedures. Works on on-going projects. Recognizes when others are in need of assistance and constantly offers to help when own workload permits.
• Responsible for maintaining written physician orders and delivering to appropriate registration sites prior to time of service. Documents in scheduling system status of written orders. Coordinates the schedule with other department procedures, best accommodates the needs of the patient, physicians offices, and nursing units to operationally meet the demands of the Radiology Department. Proficiently retrieves lab work results on specific Radiology patients prior to exam. Handles patients films according to standardized coding and filing system. Assists in handling of providing service for copying of films as required. Directs to the Radiology Administrator, Department Chairman, and manager(s) any unusual concerns, situations, or conditions relative to staff, patients, and physicians. Maintains level of office supplies and retrieves supplies as needed to ensure adequate flow of operations throughout department. Possesses knowledge of all PC equipment and maintains the equipment for proper functioning. Can proficiently operate all office equipment to include accurately loading forms, paper, ribbons, and ink cartridges in printers. Stocks work area with clerical supplies as needed.
• Attends departmental meetings and actively participates in departmental activities and projects as needed. Supports institutional policies and procedures. Wears hospital identification badge at all times, and promotes a professional image by adhering to the established dress code. Participates in own performance appraisal by identifying goals and reviewing progress with manager(s). Adheres to work schedule by being on time and schedules PTO in accordance to department policies. Creates a positive attitude for others while maintaining a high level of commitment to standard practices in Radiology for Mercy Health.
• 
  SHIFT/SCHEDULE
• Full Time - Scheduled for 40 Weekly Hours
• Shift Time - All Shifts
• This position will have scheduled shifts every other weekend

Comprehensive, affordable medical, dental and vision plans
Flexible spending accounts
Employer contributions to retirement savings plan when eligible
Educational Assistance

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.

If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown, Ohio or Bon Secours Franklin, Virginia; If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at .