P&C Licensed Insurance Agent - Harlan

Only for registered members Harlan, United States

3 days ago

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Job summary

Pumpkin is seeking a Licensed Insurance Agent who will report to the Supervisor, Customer Care.


Responsibilities

  • Provide exceptional customer care to customers across multiple communication channels like phone, email, text, chat and social in a timely and efficient manner.

  • Use problem-solving skills to solve customer issues rectify poor experiences maintain positive relationships with customers.

  • Answer customer questions provide insurance related information educate them on our full product offerings take the initiative help them buy additional coverage process new enrollments incoming claims ongoing fulfillment tasks accordance company policies use ticketing software back office software other digital tools manage track performance data entry for above duties assigned responsibilities include providing exceptional customer service responding phone email text chat social media answering questions providing insurance information educating clients buying coverage processing enrollments claims fulfilling tasks using ticketing back office digital tools managing tracking performance data entry for duties assigned including responding phone email text chat social media answering questions providing insurance education helping clients buying coverage processing enrollments claims fulfilling duties.

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