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- Provide ongoing telephone coverage.
- Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
- Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
- Prepare maintenance work orders as requested by residents and staff
- Assist the Business Office Manager with projects/assignments.
- High school diploma or general education degree (GED) required
- Familiarity with Microsoft Office Suite products
- Must demonstrate excellent telephone communication skills
Front Desk/ Concierge - Minnetonka, United States - Clarendale of Schereville
Description
Job DescriptionWhen you work at Havenwood of Minnetonka, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life
Havenwood of Minnetonka is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community
Here are a few of the daily responsibilities of a Concierge:
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