- Directly responsible for all personnel action including, but not limited to, hiring, performance, appraisals, promotions, vacation schedules and maintaining payroll timecards
- Maintain interface with MDs, patients and admin staff to provide information and to resolve problems related to clinic services
- Maintain interface liaison with professional medical staff and other personnel, faculty, and management in administrating policies and procedures regarding patient flow and utilization of space, time, supplies, and equipment
- Enforces regulatory and compliance requirements (HIPAA, TJC, etc.)
- Communicate and model the values of DUHS/DHIP through orientation, development, mentoring, performance counseling and evaluation of staff.
- Work requires completion of Ophthalmic Technician and certification as a certified Ophthalmic Technician by Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
- With COT/COMT certification: Work requires a minimum of 6 years of ophthalmology clinic technical support related experience, of which 2 years must be in a leadership capacity.
- Additionally, diverse knowledge of patient care and eye problems along with extensive knowledge of ophthalmic anatomy, physiology, and pharmaceuticals is also required.
- Certification by JCAHPO at one of the following levels: COT or COMT
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Manager, Eye Center Clinic Operations - Durham, United States - Duke University
Description
Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.
Learn more about us:
JOB LOCATION
NCEENT of North Durham North Roxboro Street, Durham, NC
JOB SUMMARY
We are seeking a Manager, Eye Center Clinic Operations to manage and coordinate ophthalmic medical support staff and ophthalmic clinic service activities to achieve continuous and optimal patient care.
JOB DUTIES AND RESPONSIBILITIES
Education
Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.
This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.
