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Front Desk Supervisor
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Highgate Hotels Las Vegas, United StatesThe Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires f Front Desk, Supervisor, Hotel ...
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Front Desk Supervisor
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Front Desk Supervisor
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Holiday Inn Club Vacations, Inc. Las Vegas, United StatesAssist Front Desk Manager in assuring Front Desk business transactions (check-ins/out, etc.), are completed in accordance with company standards. Assist in leading the front desk team toward providing an exceptional and memorable vacation experience Front Desk, Supervisor, Front ...
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Front Desk Supervisor
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Front Desk Supervisor
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Holiday Inn Club Vacations Las Vegas, United StatesJob Description · Job Description · The Front Desk Supervisor will assist in leading the team by creating a warm, inviting and memorable experience for our owners and guests. This individual will participate in the hiring, training, evaluation, and supervision of all personnel. ...
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Front Desk Supervisor
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Blue Green Las Vegas, United StatesFront Desk Supervisor - Bluegreen's Club 36 Resort · Las Vegas, NV, USA · Job Description · Posted Monday, April 8, 2024 at 4:00 AM · Bluegreen's Club 36 Resort · , · located in Las Vegas · , NV · is s · eeking · an outgoing · Front Desk Supervisor · . · A · pply toda ...
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Front Desk Supervisor
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Front Desk Supervisor
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Remington Las Vegas, United StatesJob Description · What you will be doing · Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operato ...
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Front Desk Supervisor
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Front Desk Supervisor
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Westin Las Vegas Las Vegas, United StatesCompensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...
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Front Desk Supervisor
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Tharaldson Hospitality Las Vegas, United StatesSUMMARY · Coordinates the front office activities of the hotel and provides support to the General Manager by performing the following duties · QUALIFICATIONS · To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requ ...
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Front Desk Supervisor
1 week ago
Tharaldson Hospitality Las Vegas, United StatesSUMMARY · Coordinates the front office activities of the hotel and provides support to the General Manager by performing the following duties · QUALIFICATIONS · To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requ ...
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Front Desk Supervisor
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Westin Las Vegas Las Vegas, United StatesCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco a ...
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Front Desk Supervisor
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Tharaldson Hospitality Las Vegas, United StatesSUMMARY · Coordinates the front office activities of the hotel and provides support to the General Manager by performing the following duties · QUALIFICATIONS · To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requ ...
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Front Desk Supervisor
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Templatedata Las Vegas, United StatesEnsure complete guest satisfaction and provide all guests with a successful experience during their stay, thru check-in and checkout, and by providing information and services in order to both meet and exceed guest needs and expectations. All duties are to be performed in accorda ...
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Front Desk Supervisor Elara
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Hilton Grand Vacations Las Vegas, United States**Front Desk Supervisor Elara** · **Job ID:** FRO002054 · **Area of Talent:** Resort Operations · **Category:** Guest Services/Operations · **Shift:** Full Availability · **Location:** Las Vegas , NV · **Date Posted:** 02/25/2022 · **Property:** Elara, a Hilton Grand Vacat ...
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Sales Front Desk Supervisor
3 weeks ago
Marriott Vacations Worldwide Las Vegas, United StatesOur Marriott Vacation Club Grand Chateau location in Las Vegas, NV, is looking for a Sales Front Desk Supervisor to join their team · JOB SUMMARY · Oversee the Sales Front Desk team. Establish work schedules, participates in performance reviews, manage employee issues, and ensu ...
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Sales Front Desk Supervisor
3 weeks ago
Marriott Vacations Worldwide Las Vegas, United StatesOur Marriott Vacation Club Grand Chateau location in Las Vegas, NV, is looking for a Sales Front Desk Supervisor to join their team · **JOB SUMMARY** · Oversee the Sales Front Desk team. Establish work schedules, participates in performance reviews, manage employee issues, and en ...
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College of Southern Nevada Las Vegas, United StatesThe College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: · Once you start the application process y ...
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Hotel Manager
1 week ago
Downtown Grand Las Vegas Las Vegas, United StatesPOSITION SUMMARY: · It is the primary responsibility of the Hotel Manager to participate as an acting member of the Team and oversee the daily operations of the Front Desk and Bell Desk. Supervise and assign tasks to all 3 shifts. Conduct and assist with daily administrative dut ...
Front Desk Supervisor - Las Vegas, United States - Las Vegas Homewood Suites City Center
2 weeks ago
Description
Job DescriptionJob Description
SUMMARY
Coordinates the front office activities of the hotel and provides support to the General Manager by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
Performs functions of Guest Service Agent as scheduled by Management
Provides training, including safety training, to front office staff as directed by Management
Assists in the selection of Guest Service Agents
Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing
Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards
Corresponds with group and travel agents to answer special requests for rooms and rates
Assists with sales and marketing efforts as directed
Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures
Answers inquiries pertaining to hotel policies and services
Performs functions of the General Manager in their absence
Assists General Manager in conducting staff meetings
All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses
reason even when dealing with emotional topics
Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds promptly to requests for service and assistance
Interpersonal – Maintains confidentiality
Oral Communication – Responds well to questions; Demonstrates group presentation skills
Team Work – Contributes to building a positive team spirit
Written Communication – Writes clearly and informatively; Able to read and interpret written information
Managing People – Makes self available to staff; Continually works to improve supervisory skills
Organizational Support – Follows policies and procedures including but not limited to, dress code policies
Adaptability – Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events
Attendance/Punctuality
– Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
Dependability – Commits to long hours of work when necessary to reach goals
Initiative – Asks for and offers help when needed
Planning/Organizing
– Prioritizes and plans work activities; uses time efficiently
Professionalism – Treats others with respect and consideration regardless of their status or position
Quality – Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality; Looks for ways to improve and promote quality
Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity
Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
EDUCATION/EXPERIENCE
One-year certificate from college or technical school; or 6 months to 1 year related experience and/or training; or equivalent combination or education and experience
LANGUAGE ABILITY
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATH ABILITY
Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to deal with problems involving several concrete variables in standardized situations.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in writing, orally, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of Word Processing Software, Spreadsheet software, and Internet Software.
CERTIFICATES AND LICENSES
None required
SUPERVISORY RESPONSIBILITIES
Directly supervises or assists in the supervisory function of front desk staff consisting of 1-5 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals.
The employee is occasionally exposed to wet or humid conditions (non-weather); work in high, precarious places; extreme cold (non-weather); extreme heat (non-weather) and risk of electrical shock.
The noise level in the work environment is usually moderate.PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms.
The employee is frequently required to walk, climb or balance stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit and taste or smell.The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
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