- Interact with clients; assess their needs; build mutually beneficial relationships while managing their expectations through effective communication
- Creation, maintenance, and delivery of detailed project plans, project estimates, and project proposals based on the project scope
- Create and identify the project scope, including, but not limited to, project requirements and sitemaps
- Create and define project goals and milestones and ensure that they are met by working closely and communicating with the project team regularly
- Identify, document, and manage the scope and change requests
- Coordinate daily tasks and project resources with the team
- Manage and understand the impacts of priority, scope, timeline, and resource decisions
- Suggest options and make recommendations while balancing dates, resources, and expectations
- Improve and document current project management processes and help develop new ones
- 3-5 years of account management / project management experience
- Must have strong communication skills, including clear, effective written and verbal communication and strong interpersonal skills.
- Strong ability to handle multiple concurrent, complex, and highly visible projects.
- Expert knowledge MS Office or Google Drive and G Suite applications.
- Knowledge of website technology, user experience, development, and digital marketing.
- Strong organization and time management skills.
- Fast learner - self-motivated and able to multitask on multiple projects simultaneously
- Competitive salary
- Benefits offered: PTO, 401K with employer match, Group Health Insurance, Flex-Time, Parking, and Fitness Center
- Downtown Office (For Cleveland-area employees)
- Remote / hybrid opportunities
- Unlimited espresso – Unless you start dancing on desks
- A stocked fridge of Jeni's ice cream
Digital Marketing Account Manager - Cleveland, United States - 42connect
Description
Are you passionate about digital marketing and websites?
Do you thrive on interpersonal relationships and helping people grow?
Thrive on process and organization?
If you answered yes to these questions, then you might be the candidate we're looking for.
At 42connect, we're searching for a dynamic account manager who can bring a friendly and energetic approach to driving client success. Your role will involve managing various projects and clients simultaneously, demanding strong organizational and communication skills. With a proven track record in multitasking, you'll thrive in our fast-paced environment. If you embrace diverse responsibilities and excel under pressure, you might just be the candidate we're looking for.
About Us:
With two decades of experience, 42connect is an established digital marketing agency renowned for its achievements with a diverse clientele, spanning Fortune 500 corporations to small family-run businesses. Based in Cleveland, our operational style blends in-office and remote work. Additionally, we've established a Denver satellite office with remote team members. As we continue to expand, we're looking for skilled individuals who can help us elevate our business even further.
We're seeking an individual who desires to create an impact on the agency rather than be a mere employee. Someone driven by purpose and fueled by passion for their work.
Responsibilities may include but are not limited to:
Desired Experience and Skills:
Why you'll LOVE working at 42connect:
We run our company based on the EOS Business Model (Entrepreneurial Operating System). This system is designed to organize how we meet, solve problems, manage, plan, prioritize, communicate, measure, clarify roles, and follow processes.
With the EOS Structure, our company vision is planned and discussed by all. You're not just another employee at 42c; your personal and professional goals matter to all of us. "Progress over Perfection" are the words we live by.
The Perks:
No recruiters - No phone calls.
About 42connect:42connect is a digital agency specializing in website design, development, and online marketing. Based in Cleveland, our experienced in-house team can create a custom-tailored digital marketing strategy that will convert website visitors into leads and leads into sales. The key to our success is our ability to drive targeted traffic to well-designed, high-converting websites and landing pages through SEO and PPC advertising. We partner with our clients and build long-term relationships that focus on creative solutions, superior service, and ROI that they can see.