- Track rooms cleaned and document lost and found items, damage, and repairs needed
- Respond to general inquiries from guests
- Ensure guest rooms are clean and tidy according to our hotel's standards before guests arrive
- Keep common spaces such as the lobby, hallways, and restrooms clean and stocked with supplies
- Strong knowledge of cleaning techniques and products
- Impeccable work ethic and excellent organizational, time management, and communication skills
- Respond promptly to requests from guests and other departments
- Fill cart with supplies and transport cart to assigned area
- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
- Replace guest amenities and supplies in rooms
- Replace dirty linens and terry with clean items
- Make beds and fold terry
- Clean bathrooms
- Remove trash, dirty linen, and room service items
- Check that all appliances are present in the room and in working order
- Straighten desk items, furniture, and appliances
- Dust, polish, and remove marks from walls and furnishings
- Vacuum carpets in guest rooms and hallway
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information
- Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation
- Speak with others using clear and professional language
- Support team to reach common goals
- Ensure adherence to quality expectations and standards
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Stand, sit, or walk for an extended period of time
- Attention to customer service with a professional and pleasant personality
- Available to work a flexible schedule including evenings, weekends, and holidays
- Perform other reasonable job duties as requested by Supervisors
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Housekeeper - Kalispell, United States - SpringHill Inn & Suites
2 weeks ago
Description
Job Description
Job DescriptionDo you love transforming spaces into spotlessly clean sanctuaries? We're hiring a professional housekeeper to help us ensure our hotel guests have a wonderful stay with us. You'll perform basic cleaning duties like making beds, mopping, and dusting. You'll be in charge of fully cleaning an preparing guest rooms for new guest arrivals on a daily basis. Job seekers should be personable, organized, and enjoy working on a team.
Compensation:$16.50 hourly
Responsibilities:Wherever you want to go, whoever you want to be, you deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Belong to a community where you are included.
Be inspired by what's possible and discover your own future. Be challenged, grow, and achieve your ambition. At Marriott, be yourself. Begin your purpose, belong to a global community, and become the best version of yourself.
