Wealth Management Senior Business Systems Analyst - Birmingham, United States - First Horizon Bank

    First Horizon Bank
    First Horizon Bank Birmingham, United States

    2 weeks ago

    First Horizon Bank background
    Full time
    Description

    SUMMARY

    Coordinates business and technical systems and processes with respect to; design, application installation, configuration, integration and development, application testing, modification, troubleshooting and maintenance of applications used within the Wealth Management Business. Works independently with little supervision and a great latitude in decision-making responsibility. This position will be a member of the Wealth Management Agile team and may be asked to facilitate Agile ceremonies.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for support and delivery of the core computer information systems used by Wealth Management.
  • Work directly with internal clients and product owners to understand the individual needs of the business and translate those needs into technical requirements.
  • Prepare recommendations regarding cost versus benefit as a result for implementing new systems and processes.
  • Analyze current business processes and make recommendations for improvement based on industry trends and professional knowledge.
  • Ability to break down work into features and stories in an Agile environment.
  • Ability to document detailed descriptions of functions, workflows, records, files, flow charts and other information necessary to support project or application initiatives.
  • Provide technical support for end-user departments; act as vendor interface for applications as assigned.
  • Support change control processes and procedures for applications as assigned.
  • Coordinate and support for modifying applications systems and work flows to improve production or expanding application systems features to serve new purposes.
  • Accurately maintain any department documentation, project or issue logs, and write/deliver correspondence in a clear, concise, professional manner.
  • Work with external vendors and technical support teams in the installation, maintenance and support of software applications as assigned.
  • Able to self-manage and/or include appropriate people in decision-making process.
  • Act as part of an Agile team to deliver products and services to the Wealth Management Business.
  • Have extensive knowledge of Scrum and other Agile Methodologies
  • Familiarity with the role of Agile Product Owner and Scrum Master, and be willing to take on aspects of these roles as needed.
  • Performs all other duties as assigned

    • SUPERVISORY RESPONSIBILITIES

  • No supervisory responsibilities

    • QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

  • Bachelor (-year college) degree and + years of experience or equivalent combination of education and experience

    • COMPUTER AND OFFICE EQUIPMENT SKILLS

  • Microsoft Office suite
  • Microsoft Visio or Similar technology
  • Atlassian Jira or Similar technology
  • MS SQL Reporting

    • CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series or license, etc)

    None required

    Prefer CSM/SSM and/or PMP certifications.