Desktop Administrator - Philadelphia, United States - EHS Technologies

    EHS Technologies
    EHS Technologies Philadelphia, United States

    2 weeks ago

    Default job background
    Description

    EOE Statement
    We are an equal employment opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.


    Description

    Desktop Administrator will provide Help Desk support services to NAVSEA users and assist in maintaining Win XP and Win 7 desktop functionality.

    Desktop administration shall to include the following:

    • Provide firstlevel usage support for locally developed applications deployed within NSWCCD.
    • Design, plan, implement, and use database management software to add, delete, and update user information.
    • Test and evaluate newly integrated software and modifications to current system and application software.
    • Provide guidance to the Division's scientific and engineering community which utilize the provided networking, security, and other system services.
    • Troubleshoot user problems to determine whether they are hardware, software, procedural, or communication related and routing the problem to the correct support party for resolution.
    • Monitor Divisionwide systems on a daily basis to find and correct problems with disk usage, hardware, and software.
    • Track usage and problem history through Help Desk software.
    • Install devices on the network including activating the network port, configuring the device on the network, installing standard software configurations, and updating databases with device information.

    The candidate will also provide support for NMCI related issues.

    This support may include the following:

    • Customer support on contract line (CLIN) options, submitting Move/Add/Changes, ordering policies, and general NMCI policies.
    • Perform data entry into Navy standard and local unique systems.
    • Gather metrics for status reporting.
    • Maintain NSWCCD user information to ensure NMCI orders reflect current user data such as name, organizational code, physical location and gathering data where required.
    • Track problem reporting and resolution.
    • Coordinate NMCI service delivery.

    Educational/Experience Requirements:


    • Minimum of IAT Level II Certification (Microsoft desktop and CompTia Sec + certifications)
    • A minimum of 2 years' experience required.
    Must be a US citizen with the ability to obtain a Security Clearance.

    EHS Technologies Corporation is an Affirmative Action/Equal Opportunity Employer.


    Position Requirements

    Full-Time/Part-Time
    Full-Time


    Position
    Desktop Administrator


    Location
    Navsea Philadelphia


    About the Organization
    About the Organization WILL PRESENT HERE


    This position is currently accepting applications.