Travel Planning Specialist - Richmond - Fabventure Travel

    Fabventure Travel
    Fabventure Travel Richmond

    1 day ago

    $45,000 - $85,000 (USD) per year *
    Description

    This is a remote position.

    We are seeking a detail-oriented and highly organized Travel Planning Specialist to join our team. The ideal candidate will have excellent communication skills, a passion for travel, and the ability to work independently in a remote setting. As a Travel Planning Specialist you will be responsible for coordinating travel itineraries, managing bookings, and providing exceptional customer service to clients.

    Responsibilities:

    • Travel Planning: Collaborate with clients to understand their travel preferences and requirements. Create customized travel itineraries, including flights, accommodations, transportation, and activities.

    • Booking Management: Handle the end-to-end process of booking flights, hotels, rental cars, and other travel-related services. Ensure accuracy and efficiency in all reservations.

    • Communication: Maintain regular communication with clients to provide updates, answer inquiries, and address any concerns. Establish and nurture strong relationships with travel partners.

    • Problem Resolution: Proactively identify and resolve any issues that may arise during travel, such as flight delays, cancellations, or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients.

    • Training:  Attend live and online training programs to earn travel industry certifications in order to gain knowledge and expertise in booking travel for clients

    • Documentation: Manage all travel-related documentation, including tickets, confirmations, and visas. Ensure that clients receive all the necessary information before their journey.

    • Travel Trends and Updates: Stay informed about the latest travel trends, regulations, and updates. Provide clients with relevant information and recommendations to enhance their travel experience.

    • Social Media and Marketing - Utilize the latest trends in social media to attract and obtain clients.

    • Customer Service: Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process.



    Requirements

    Qualifications:

    • Previous experience in customer service, sales, or other related fields

    • Ability to build rapport with clients

    • Ability to prioritize and multitask

    • Good at problem solving

    • Able to work independently

    • Goal oriented

    • Positive and professional demeanor

    • Time management and organization skills

    • Self-starter, positive mind-set, self-motivated

    • Excellent written and verbal communication skills

    • Must have computer and/or smartphone

    • Must be 18 years or older



    Benefits

    • Fully remote - work from anywhere you choose

    • Flexible work schedule - Make your own hours and schedule, full-time or part-time

    • No experience required - unlimited training provided

    • Access to earned travel industry certifications

    • Access to online and live travel industry  training

    • One-on-One and team coaching

    • No sales quota

    • Travel discounts

    • Performance based with uncapped earning potential

    • Access to regular incentives, trips, prizes

    • Great company culture

    * This salary range is an estimation made by beBee
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