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Catonsville

    Director, Network Engineering - Catonsville, United States - Community College of Baltimore County

    Community College of Baltimore County
    Community College of Baltimore County Catonsville, United States

    3 weeks ago

    Default job background
    Description


    The purpose of this class is to provide leadership and oversee planning, direction, control and evaluation of all work associated with the day-to-day operation of the College's Network Engineering team and networking environments.


    Minimum Requirements:
    Bachelor's degree required, degree in networking technology or information technology management preferred. Five (5) years of experience managing an enterprise networking environment required. Experience with Cisco wired and wireless systems in an enterprise, multilocation environment required. Experience working with higher education computer services departments and project management certifications preferred.


    Class Specific Essential Duties:
    Provide direct supervision and evaluation to the Network Engineering staff.

    Plan and evaluate for the completion of scheduled projects and tasks.

    Develop the execution of strategic priorities and operational objectives.

    Collaborate and coordinate with institutional users to understand their needs and business requirements.

    Resolve problems related to IT systems

    Establish goals and objectives for network operations consistent with CCBC's mission, vision and values.

    Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.


    Position Specific Essential Duties:
    Provide leadership for the analysis of the college's networking environment and/or associated projects.

    Implement and reinforce industry best practices amongst staff such as ITIL.

    Provide administration, configuration, deployment, and troubleshooting for LAN and WAN environments throughout the institution.

    Maintain project plans and task lists within the college's workload management system TeamDynamix.

    Provide and promote professional development of staff, daily management and conduct performance appraisals.

    Planning and prioritizing staff assignment to achieve high operational and organizational performance and efficiencies.

    Monitor, assist and follow up Help Desk tickets relating to the college's networking environment and communications systems.

    Oversee, coordinate, and implement software, firmware and configuration of enterprise networking equipment.


    Manage and evaluate the enterprise network environment, recommend future enhancements to reduce points of failure within the system and problem resolution timeframes.

    Enhance customer relationships by investigating user problems and needs; identify their source and determine possible solutions.

    Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.


    Job Type:
    Full-time


    Pay:
    $83, $137,681.00 per year

    Benefits:

    401(k)

    Dental insurance

    Employee assistance program

    Flexible spending account

    Health insurance

    Life insurance

    Paid time off

    Professional development assistance

    Retirement plan

    Tuition reimbursement

    Vision insurance

    Schedule:

    8 hour shift

    Day shift

    Monday to Friday


    Ability to Relocate:

    Catonsville, MD 21228:
    Relocate before starting work (Required)


    Work Location:
    In person

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